For YEARS, I have been dreading to go to a salon for fear that I might end up with a horrible haircut and a bucket full of regrets. In fact, I waited 5 years to take the plunge and just "go for it" (not to mention I was going through a heavy-duty emotional phase in my life which requires something big...like a drastic haircut!). However, in order to have this drastic change be a positive experience (and not ANOTHER nightmare I need to cry about) I knew I needed a professional, and not just any professional...a HAIR GOD! THANK HEAVENS for LEN at UTOPIA. Out of all the stylists that I researched, there was something about him--his reviews, his professional background, that gave me the assurance that everything will be OK (at least where my hair is concerned). The ambiance in UTOPIA is relaxed, modern, and calming. Music plays in the background and multiple art pieces are displayed throughout the space. The front desk is friendly and accommodating. When Len approached me, he had a confident, professional, and down-to-earth vibe about him. When I showed him a picture of what I wanted (yes, I brought a picture), he explained and showed me how he plans to achieve the look that I wanted. He is a very knowledgeable person. But WAIT! It gets better, Len is not only a great hair expert, he's also a great listener and a very thoughtful and insightful person. I felt comfortable enough to tell him what was going on, and what made me go looking for a change in the first place. He is so easy to talk to. Not only that, he offers thought-provoking perspectives on the situation. WOW! Anyway, back to my hair... The end result was AMAZING! Not only that, I achieved my own look--not someone else's look on a cut-out picture of a magazine. It was MY look, made possible by THE HAIR GOD--LEN at Utopia. I was so happy with the outcome that I am now officially a Utopia regular! I come in every few weeks for hair maintenance. THANK YOU LEN !!!
Pros: Ambiance, Friendly Service, Expertise, Location, Quality of Service
Cons: Nothing I can think of.
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