I had a pilonidal cyst all of my life (it would seem but unbeknownst to me). I had been to 5 doctors, including Dr. Rafferty, regarding this annoying problem.
Her office is on the 5th floor at The Christ Hospital Medical Office Building (turn right onto Mason Street from Auburn Avenue and proceed into the Mason Street Parking Garage).
Dr. Rafferty's staff is excellent. Her medical assistant/nurse at the time of my consultation (January of 2002) listened to my concerns and 'bio' regarding my situation. I made it imperative to her nurse that I wasn't interested in the conservative approach. Thankfully, they realized that the more aggressive approach (i.e. surgery) was the necessary route to take...
Dr. Rafferty came into the room, shook my hand, and said, "We'll figure this out together." I like that; it shows teamwork.
She tried working with my 'problem' but wasn't successful in the room; at this point, we went into an adjoinging room to discuss surgery.
The surgery took place in March of 2002; I received MAC sedation, and all went well.
I had my first follow up with her nurse, Kimberly Cain, two weeks after my surgery. I had several follow ups with Kimberly for 5 months (wound was slow to heal; nothing wrong with doctor), and Dr. Rafferty saw me around 6-8 weeks after my surgery.
I thought that this follow up care was exceptional because I didn't want to be turned loose until I was completely healed, and they knew that.
I have since seen Dr. Rafferty for something else; she was quick to diagnose the problem and prescribed the appropriate treatment.
I will only go to her/this group for these types of conditions. I'm having a colonoscopy performed next week at the Endoscopy Suite by one of her colleagues, Dr. Bradley Davis, as Dr. Rafferty isn't peforming these now that she has 2 new colleagues. The other guy is Dr. David O'Brien. I haven't meet/seen him but saw Dr. Davis in passing during a recent visit with Dr. Rafferty's nurse practicioner, Kimberly Cain.
I feel that Dr. Rafferty knows her medicine and has an impressive list of credentials. She trained with a well-respected colon and rectal surgeon in the midwest as well.