United Seating & Mobility

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13306 Lakefront Dr
Earth City, MO 63045

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(314) 291-0400
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Not only does it takes months to get an ordered repair item, the service technician either does not bother to call you when he can not make a scheduled appointment or does not arr...

Editorial review from Citysearch 10/3/2013

The absolute worst in customer service. It's unfortunate MDA uses them exclusively as the source for DME because it takes months to order and receive equipment. Recently I ordered a new wheelchair. After several months it finally arrived without the cushion ! Can't use it because the old cushion doesn't fit so I have a new wheelchair that can't be used. Tried reaching technician and office to no avail........... Can't understand why this company is still in business! more

Great 2/10/2012

Great more

Very Poor Customer Service 12/1/2011

Not only does it takes months to get an ordered repair item, the service technician either does not bother to call you when he can not make a scheduled appointment or does not arrive at the right location for repair. We have received service from United Seating for several years and the last few are very poor. Do they even know what customer service involves and that their products/services are the sole means of independence for their customers? I feel they don't understand or care. more
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Additional information
  • Neighborhoods: Saint Louis, Earth City
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