The absolute worst in customer service.  It's unfortunate MDA uses them exclusively as the source for DME because it takes months to order and receive equipment.  Recently I ordered a new wheelchair.  After several months it finally arrived without the cushion !  Can't use it because the old cushion doesn't fit so I have a new wheelchair that can't be used.  Tried reaching technician and office to no avail........... Can't understand why this company is still in business!
                        
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