Tribeca Cleaners

Absolutely the worst dry cleaner I have ever been to. I went there once and the older woman argued with me that I needed to dry clean as oppose to wash and hang my shirts. She then yelled at me when I told her I needed my shirts as soon as possible (within two days), and she told me rush orders are not appreciated. I excused the rude attitude and wrote it off assuming the old lady must've just been tired late in the day. Reluctantly I returned... this time a younger woman (presumably the daughter)... who felt the need to lecture me on my dry cleaning habits. I recently brought my clothes in that I pretreated with some stain remover, and she again lectured me about how unacceptable this was. After accepting my clothes she calls me on my cell phone to tell me to come pick up my clothes that she decided she did not want them. I went around the corner to West Broadway cleaners and they were cheaper, offered to do the clothes in one day (without me asking), and provided me a free lint roller just for coming in! My roommates have also had issues with these people, I highly recommend walking the extra block to West Broadway!\r more

Tribeca Cleaners lost two pairs of pants of mine and then had the nerve to accuse me of never dropping them off when in fact, I personally brought them to their store. The ensuing conversation was sureal with the owners explaining to me that lots of people lose or forget about clothes and then try to blame it on them. I now have two suit jackets without pants. more

I have used this cleaner numerous times as it's very convenient to my office. However, after my last few experiences I'm never going back! The owner repeatedly tries to add erroneous charges onto my bill (charging me for linen or cashmere when the garment isn't that fabric, etc) and acts annoyed when I point out the mistake; has returned clothing to me smelling / looking like it hasn't been cleaned and then refused to clean it again; has stapled my shirt when stapling the tag on, causing me to rip a hole in it when I took it off the hanger, and then refused to do anything about it because I had taken the stuffing out of the sleeves; the list goes on and on!\r \r Save yourself the trouble and take your clothing to a competent and polite cleaner. Pros: convenient to my office Cons: quality, service, attitude of staff more