Tonto

I have worked at Tonto for over two and a half years now and love it more all the time. Tony and Rebecca (owners) are the best! The whole staff is so wonderful and welcoming! Tonto carries great products and is very knowledgeable about them. Major kudos to Tony!!!! more

I don't know what the deal was with the previous salon at this location, but I'm really glad I didn't read these reviews before! I went to Angela at Tonto today, and had the experience you always hope for when going to a new salon. Pros: Wonderful staff, AMAZING color, beautiful upscale salon. more

I'm Tony Westenhaver, owner of TONTO. I opened the doors to TONTO in the middle of July, 2007. The previous salon, Salon Evvero, shared the same location as TONTO. The owner of that salon sold gift certificate packages and went out of business. When former salon clients approached me with their certificates, I wouldn't honor most of them. I was unaware of the magnitude of the outstanding certificates and I had no arrangement with the previous owner of Salon Evvero to honor them. I was just trying to do some of the clients a favor and honor them. I'm offended by the fact that City Search posts these reviews without any fact checking and has the ability to remove these posts at their will only. I have requested to have these posts removed and advised City Search that these posts shouldn't be attributed to my business, but to the former business. Salon Evvero and TONTO are not related in any way. They never have been. Salon Evvero went out of business. I purchased the assets and opened TONTO. Please note that there isn't a single negative review since the time of purchase in July of 2007. Every negative review relates to the purchase of gift certificates from former clients of Salon Evvero. I had nothing to do with that. TONTO has an amazing staff of over 20 people with members who have been in the business over 30 years. WE are competent, professional, and reliable. You won't be disappointed. more

totally wasted my money here. I look like a donkey with a very bad hair cut. These people are so rude. I look like a I don't even know what. THey have no talent what so ever to highlight, color or cut human hair. They should shut their business down and find another career. Never buy that certificate ever Pros: Absolutly none Cons: Everything from customer service to haircut, color highlight more

I purchased a salon package one week ago. The certificate states that the package is valid for four months. I scheduled my haircut, but today I received a call from the salon stating that they are no longer accepting the package. This is outright fraud! Pros: Nothing! Cons: They are scamming consumers! more

I went to this salon was because i had purchased a package that was marketed by Ad Efx Marketing Services. I called the salon and made an appoinment for a haircut. when i went their i showed them this card then that woman said she called me on my cell phone an hour a ago saying that she had to cancel my appoinment. I had not received any calls from them in fact i even showed her my cell phone incoming list. she insisted that she called. I asked her my cell number and she did say the correct number. but also said that she was not wearing her glasses on so might have dialed a wrong number. What a BS. Today few minutes ago i called them to make a second visit (Visit B as written in the card) for facial and told them i had this card. Immediately the lady who had picked up the phone said placed me on a hold for 5 minutes then returned and told me if i could call back because they are very busy and can't be on the phone. All in all i had a very bad experience with this salon. Got a very bad haircut which i'm regretting to this day. The employees there are very rude. I'd rather cut my hair with a knife by myself than go to this salon. I have 3 more visits left in this card but i am happily willing to let it go and forget that i ever spent my money on this bs. Pros: free coffee Cons: everything, especially they are Rude more

I went into this salon not knowing what to expect because I have gotten my hair done at others and I was not very happy. Once I went in I was pleasently surprised. The atmosphere was wonderful and decorated beautifully. The service was just as up to par as the salon. My girl was the sweetest and gave me the best color that I could imagine. The service was great and I LOVE my hair. I will be returning to the salon without question. Pros: Great Service, Parking, Great Atmosphere, I love my hair and my stylist Cons: Nothing! Great place more

I understand that when I girl knows what she wants her hair to look like sometimes it is hard to actually accomplish this for her. After doing some research I picked this salon but was very disappointed. While the person who cut my hair was friendly and real the atmosphere was very empty, not something you want to see in a salon. The die was ok but the girl only spent 10 minutes on my hair cut after which she told the cashier to add $25 dollars to my ticket because my hair was a bit longer then shoulder length. I feel that for the price I paid I could of gone to a fabulous salon that would of made me feel fabulous when I walked out the door and not up set. Pros: Had a good conversation with the har stylist Cons: They add extra prices at the end that they don't tell you about up front more

Friendly , great customer service, reasonable prices. Highly professional staff took great care of me. I recommend everyone to come an experience the best place in town. Lovely and very happy people will pamper you. By the way, they have great hair and skin products at a very reasonable prices. Pros: Service, parking, terrific people Cons: did not experience any more

DO NOT GO TO SALON E'V VERO! I WENT TO THIS SALON TO GET MY HAIR LIGHTENED TO A BLONDISH COLOR AND INSTEAD RECEIVED HIGHLIGHTS! SOMETHING I DID NOT ASK FOR. AFTER RECEIVING THE CRAPPY HIGHLIGHTS THAT YOU COULD DO JUST AS WELL WITH A AT HOME KIT THEY DECIEDED THEY WOULD CALL IT A COLOR CORRECTION....UM NO, IT WAS HIGHLIGHTS. THE COLOR WASN'T LIKE ANYTHING I ASKED FOR. HIGHLIGHTS WERE SUPPOSED TO RUN $150 AND WHEN I WENT TO PAY IT WAS $300!!! FOR HIGHLIGHTS THAT WERE NOT EVEN WHAT I ASKED FOR! I WAS IN SHOCK THAT THEY CHARGED ME $150 MORE FOR A COLOR CORRECTION THAT THEY DID NOT ASK MY PERMISSION TO DO. THEY JUST THOUGHT IT WAS OKAY TO ADD ANOTHER $150 TO MY BILL. THE NEXT DAY I CALLED THE OWNER OF THE SALON TO WORK SOMETHING OUT B/C I WAS NOT SATISFIED WITH THE COLOR AND I SHOULD BE AFTER PAYING $300 FOR IT. THE OWNER SAID IF I COULDN'T AFFORD TO GO THERE THAN THAT WASN'T HER PROBLEM AND HUNG UP!!!!! THAT WAS NOT THE POINT, OBVIOUSLY I COULD AFFORD IT IF I PAID FOR THE HORRIBLE SERVICE! YOU CAN'T JUST ADD $150 ON A CUSTOMER'S TAB W/OUT ASKING PERMISSION FIRST. I CALLED HER BACK AND WAS HUNG UP ON AGAIN. I COULDN'T BELIEVE THIS WAS THE STORE OWNER HANGING UP ON ME. I ENDED UP GOING IN THERE AND ALL THEY COULD SAY IS THAT IT WAS NOT THERE PROBLEM THAT THEY DO NOT NEED TO DISCUSS PRICES WITH CUSTOMERS. Cons: EVERYTHING more