Tokyo Nails & Beyond

Had the most wonderful facial here. I was on a heated bed, in a quiet room. The facial was relaxing, I never felt rushed. Loved the added scalp, shoulder and arm massage. All of my needs were met, I was given full personal attention. I will be back. Chris more

I have been looking for a place to get regular facials and eyebrow waxing done in Framingham for a while and was very glad to have found Tokyo Nails and Beyond. Prior to finding this place, I had to travel to Boston to get the proper facial service with the care and attention that I was looking for. Tokyo and Beyond was very hands on, and made every effort to ensure that each step or procedure they were doing was to my likeness. They also provided me opportunities to customize my needs and was very accomodating in everyway. I definitely get my moneys worth for the amount of time they put into each facial session. I always find myself very relaxed and refreshed from the time I enter the establishment to when I exit. I love the facial service so much that I am making it a monthly thing. In addition to getting the facials during each of my visit, I am also getting eyebrow waxing done as well as getting a pedicure. The eyebrow waxing is very pleasing. I anticipated pain (based on a previous review) but did not feel any pain or encounter any waxing problems at all. I am going to highly recommend Tokyo Nails and Beyond to my friends. The staff is very friendly and personable, please do try their facial service, I think it is the best bargain in town. more

People please don't go here! I had my eyebrows burned, hot wax and it looks terrible. I am still dealing with it. I wanted to see a dermatologist and i wanted them to pay for this, and they kept saying, their manager was not in! I showed it to them and they said its going to go away!! We will see. Just avoid this place. I have had my eyebrows waxed at other places and never had this problem. I think I learned a big lesson here..so learn from my mistake. more

I feel that they have a thing against heavey people or that they just are beyond rude. I had to go there on a two occasions because I needed a fill and they were open and my reg place was already filled for the afternoon. I stood there why they all stared at me... like I had two heads or something. I waited for 15 minutes no one even asked if I needed help or why I was there. This happened to me twice. I will never go there again. I love Tammy's nails on rt 9, they are welcoming and friendly. they welcome you, ask what they can help you with, invite you to sit and wait. Not like these people... more

Connie and Tim make it unique, special and professional. I moved to Framingham 3 years ago and tried several places (one hurt me so much as they worked on my nails I actually cried and I have been having my nails done for over 10 years!) After several other tries- I went back to TNB and I have been a customer ever since. The work is wonderful and yes occassionally there is a language problem but Tim and Connie are right there to help as professionally as possible. I have been going here every two weeks for over two and 1/2 years and have NEVER seen them be rude to anyone (and some people deserved it!) The Tokyo pedicure is like a high priced salon treatment without the high price! Pros: value, clean, fast, professional Cons: language difficulty at times more

I actually went to a nail place down the street from them regularly, however had to get my nails filled before the holiday weekend and they were to busy. Called Tokyo Nails and they said they can see me in an hour. No problem, got some stuff done and went in....and haven't been back to the old place since! The enviornment is so cute, upbeat and with the times. Probably the MOST friendly place I have been to in a long, long time. They asked me my name and then introduced themself. They were really interested in what I wanted and if I was satisfied. I thought it was very nice, I was actually blown away by the positive and friendly vibe there. They even offer you water when you walk in. I would refer them to anyone and will not go anywhere else now, even if they are full, I'll wait!! Pros: Flat screens to watch movies on....they are all over no matter where you're sitting.... more

I have been to many other mani/pedi places in the area and Tokyo Nails is the best for the money. Unlike others that I have been to, it is VERY clean and the manis/pedis last longer (in fact, one competitor near by was SO dirty, I almost left in the middle of my mani). Contrary to the other reviews, I made an appointment and when they were late in taking me (only 10 min), they gave me a discount for my patience. The staff doesn't necessarily hug you when you come in, but they are quick, efficient and friendly enough.\r \r Don't forget...you are getting a $12 manicure. You get what you pay for. If you are unhappy, go to a spa and pay $25-$35. Pros: Clean, inexpensive, current movies play regularly, quick, open sundays more

The other 2 reviewers are right. The staff here is rude and uncaring. The place would be good if not for their lack of making a person feel welcome. I was made to feel really aweful for trying to be a walk in client. I will never return. more

Always pleasant, helpful, and I always leave feeling like I've just gone to a spa. Employees are gracious, and well trained. Manager, Connie, is very professional and always treats everyone with respect. I have recommended this salon to many people, and they all agree, it's a great place. I've never had a bad experience. Manicures and pedicures are very well done and look very professional. I have never had a problem there and will continue to go. Love it! Pros: Very clean, very sanitary, pleasant atmosphere, very relaxing. more

I love this place. Whenever I go, I feel pampered, particularly by the Tokyo Pedicure. All of the staff are well trained and do an excellent job. I go for gel nails and the pedicure. I read the other two reviews on this site and the experiences just don't jibe with mine. I've often eaten while having a pedicure. I really like being able to watch fairly recent movies with subtitles while having my nails done. Pros: Skill, comfort, Movies; VERY Clean more

I do not understand this place by any means. They do not treat the customer with warmth at all. There are sooooo many other places. When I went to this place I did not have an appointment which I never usually make one at any other place. They all made the biggest deal about the fact that I didn't have an appointment and made me VERY uncomfortable. My husband had bought me some lunch and gave it to me right before he met me to take our baby home so I could treat myself to a mani/pedi. I had started to eat it as they caucused about whether they could accomadate me or not and then she came and said hurry up and we can fit you in, oh and you will have to leave your food here because you will probably drop it in the tub. How rediculous! I am not 2. I am a paying customer. Other places I have been to would never treat a customer like a child. this place is just pain awful. Please do not support these rude people! Cons: very rud and when my mani was complete it looked awful and I still had hangnails more

I called a half hour before my 4:30 PM mani/pedi appointment to apologize that I would be ten/fifteen minutes late due to traffic. They haughtily explained that I might not be able to get both treatments which was fine with me. When I arrived I was there FOUR minutes after my appointment time (4:34).\r \r After a bit a woman called me up to the desk and pointed to her computer screen which read 4:42. I looked at her questioningly and she said I was twelve minutes late. I was puzzled and explained that I had been here for several minutes already (having been greeted, checked in, browsed and selected a nail color, seated with an open magazine already halfway through an article when she called me up). I showed her my cell phone time which now read 4:38 (the time being automatically set by the cell phone company). She looked at me like I had two heads and pointed again to the computer screen saying I was twelve minutes late.\r \r She said nothing else and made no move to do anything except point and stare at me. I have no idea what she was trying to accomplish. So after being told I was late again and stared at some more I asked her to cancel my appointment and left.\r \r What a terrible way to treat a potential customer, I just don't understand it. I will certainly never go back and will never recommend anyone to this place. Try Phillip de Palma down route 9 or Wayland Nails on Main St. They at least act like they appreciate their customers. Ugh! Cons: Act like they are the only nail place around more