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The Waterworks

4.8
256 reviews
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id: 29651769
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550 Schrock Rd
Columbus, OH 43229

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(614) 232-2222
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Managed by Uberall
Reviews
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Best

We had Rob Webb out t on March 7 and 8 to do work at our daughter's home and again on 9 to work at our home. Mr. Webb was well trained and professional. Most of all he went abo...

Worst

After the repairs were made to my gas lines, I wasn't told that my furnace was turned off. I recently called a heating and AC repair tech to come out because my furnace wasn't wo...

Editorial review from Bazaarify Inc 2/17/2014

Tankless Water heaters are very new to me. I am so excited to find a great company who works on them. From my first phone call to Ryans service completion I am very satisfied! It was quick and easy....and I learned something! I will definitely recommend you to friends and family. more
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Editorial review from Bazaarify Inc 2/17/2014

by Jody at BirdEye Provided by BirdEye
Very happy with your service. Called at a time when most plumbers were very busy and they still came out. more
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Editorial review from Bazaarify Inc 2/17/2014

The plumber, Rodney LaMarr, did an excellent job. He was able to quickly identify the problem, and repair it in a timely and efficient manner. Excellent customer service in completing the task and explaining the problem and repairing it. more
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Editorial review from Bazaarify Inc 2/17/2014

Excellent and prompt service. I had a clogged drain that had to be snaked out down to the basement. In the process, the 30 year old connector also broke. All repairs were made quickly and professionally. more
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Editorial review from Bazaarify Inc 2/17/2014

We have used Waterworks twice after a recommendation from a colleague and friends. We were not disappointed. I made a call about a stopped up kitchen sink in the morning and there was someone at my house in less than 1.5 hours. The guy who came was very nice and explained what he was doing and told me of a potential problem I may have with my drain line in the basement. Would definitely use again and rates are reasonable. more
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Editorial review from Bazaarify Inc 2/16/2014

by KENT at BirdEye Provided by BirdEye
The technician diagnosed our problem immediately. Though he did not have the materials to make the repair during the initial visit, he scheduled us for the first appointment the next day. He was punctual, professional and polite. more
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Editorial review from Bazaarify Inc 2/14/2014

My call for a technician was to solicit the experienced eye to inspect the existing toilet flange. I removed the toilet and linoleum flooring to prepare for hardwood flooring. Your tech stated that the flange was still usable and didn't need replacing, however an extension was required for the 3/4 inch increase in height of the hardwood flooring. My concern is that the extension has two vertical bolts for the toilet installation but their position is not correct ( 9 and 3 0'clock). I will be calling have you install the toilet as the flange will have to be removed and reset. more
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Editorial review from Bazaarify Inc 2/8/2014

The two gentlemen who came out- ( in sub-zero temperature) told us and showed us exactly what was wrong and what our repairs would cost. The cost was extremely affordable, and these 2 ( I am sorry about the names , I think one gentleman was named Derek and I don't remember the other young mans name) were so helpful and professional and nice. We have always gotten excellment service and value with Waterworks. Thanks again. more
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Editorial review from Bazaarify Inc 2/6/2014

Glad someone was there to answer the phone in the middle of the night when the pipes blew. Disappointed that the repairman was much later to arrive than they predicted, but this is probably not surprising given the crazy weather. They did a thorough, above-and-beyond job when they got here, though. more
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Editorial review from Bazaarify Inc 2/4/2014

I've called on The Waterworks twice in the last year (lucky me!), and they are 2 for 2 with the high-quality service. The first job was basement cleanup after flooding. The next, a simple clogged drain. Both jobs were handled quickly and professionally. They showed up when they said they would and fixed the problem as quickly as possible. They did a great job, and while I hope I NEVER NEED A PLUMBER AGAIN (HA!!!), if my plumbing acts up, they will be my first and only call. more
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Editorial review from Bazaarify Inc 1/31/2014

by JOHN at BirdEye Provided by BirdEye
Fantastic Job each time we use your services. The guys are really customer geared and very pleasant to be around, They always explain what they are doing as they work.. Thank You, John and Sherylann Baedaro, Grove City.Ohio more
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Editorial review from Bazaarify Inc 1/28/2014

Making the appointment was easy and they came within the time range they scheduled. The repairman was very friendly and helpful. he knew what he was doing and completed the service call in a timely manner. more
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Editorial review from Bazaarify Inc 1/28/2014

Guys get after it. If there are issues they come back to resolve. There are always hickups in contracting work like this. It's how you handle them that determines how good you are. The waterworks guys take care of business. Thanks. more
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Editorial review from Bazaarify Inc 1/25/2014

We are very satisfied!! more
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Editorial review from Bazaarify Inc 1/25/2014

We are very satisfied! more
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Editorial review from Bazaarify Inc 1/22/2014

by TOM at BirdEye Provided by BirdEye
Service was immediate and the problem was solved. Service personnel was informative with regard to the problem and very polite. more
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