Uniform Connection in a nutshell, horrible customer service. The owner Bill was nice enough to come by my businesses location and let us see samples of the uniforms on our staff. Once I was given my quote the next day, and I mentioned his company's google coupon (10% off) I found, he said it would not be valid because they had already discounted the price 15%. Be warned if you have coupon don't expect these guys to honor it. After I decided I was going to order my uniforms and forget about the coupon I could not get a call back. Every time I called the owner, one of the reps would say he was in a meeting or helping another customer. Not a problem, I understand that people get busy, but I did leave 5 messages with my number over a several day span. If not getting your phone call returned is fine in your book then this uniform company might be a match for you. If want good customer service then I would suggest saving yourself the headache and hassle of the unprofessional service from The Uniform Connection and look elsewhere.
Pros: Friendly, and seemed knowledgable.
Cons: Don't expect your phone call to be returned in a timely manner.
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