I completely agree with the previous review. There is a reason most of the online reviews of The Palisades are negative. \r
I have lived at The Palisades for two and a half years and am looking to move as soon as possible. While the location is good, I would not recommend living here to anyone. The management and office staff are increasingly difficult to deal with. Their customer service is incredibly poor, response time to phone calls and messages is extremely slow, and in one instance of dealing in-person with a manager, she was out-right rude and insulting. They nickel-and-dime you for everything possible and when they are wrong about something, they do not apologize for the inconvenience it has caused the tenant. \r
I had the EXACT rent problem as the previous reviewer - they had given me the incorrect rent amount and I had unknowingly been underpaying by a few dollars each month. When they finally notified me of this, it was via a note taped to my door saying I owed several hundred dollars within five days or I would be evicted, saying this was my final notice. I did not receive a first notice! And when I brought this to their attention, again, there was no apology, just that it must not have made it into my mailbox. \r
DO NOT LIVE HERE. Go to an apartment complex where they actually appreciate having tenants pay rent to keep their business alive. Dealing with the staff at the The Palisades is more hassel than it's worth.