I lived at The Palisades for about 1.5 years but was out of town most of the time on business or my stay would have been much shorter. My experience during the time that I did stay at The Palisades was not a positive one. Common sense should tell anyone that the hundreds of poor reviews and comments on numerous Websites (apartmentreviews(dot)net, apartmentratings(dot)com) is not a coincidence or a well orchestrated series of lies.
I should have realized that something was wrong the first day. 2 of the staff were trying to convince me that I needed the most expensive 1 bedroom unit (there are 3 models) because the middle unit did not have a washer and dryer even though the floor plan and documentation clearly indicated otherwise. Apparently they erroneously believed that I could not read. I did not own any pets when I moved in but that quickly changed when I discovered I would be sharing my apartment with scorpions and my balcony doubled as a pigeon coop. The sinks and shower would occasionally sputter brown/rust colored liquid that left sediment and caused me to begin brushing my teeth with bottled water.
Some of the staff are nice and some are, well, not. You will need to contact the office every month to ensure they have received your rent payment in full. If there is a discrepancy, they will wait weeks before notifying you while accumulating late fees of several hundred dollars. This happened to me when I called the office for my rent total (including water) and their staff gave me the wrong figure. Weeks later I was told I had only made a partial payment because the total was off by 2 dollars. I would suggest getting a receipt each month to avoid this scam.
The highlight of my stay was when I finally moved. Not only because I was leaving, but because soon after I left I received an invoice claiming that I needed to pay $900 for a new dishwasher. The dishwasher in the apartment was in the exact same working condition on the last day I was there as it was on the first. It was not a new model but was in perfect working condition. Apparently this is how they are planning to fund their unit upgrades.
I highly recommend to anyone considering living at The Palisades to reconsider.
Pros: I no longer live there
Cons: Yes, the staff are cons
more