The Detail Factory

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1023 Mission St (at 6th Street)
San Francisco, CA 94103

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(415) 255-0355
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The Detail Factory - San Francisco, CA
Reviews
( 87 )
( 2 )
( 4 )
( 2 )
( 18 )

Best

I found these guys on the Internet and needed to have my 6 year old BMW detailed for resale. The 2 guys that I talked to were exceptionally professional and gave me a reasonable ...

Worst

not only was the exterior of my car not washed well, they left a very chemically smelling product in my car interior, left some sort of glass cleaning product smeared all over the...

Excellent work!!! Continued customer... 5/13/2007

Great job The Detail Factory!! Thanks again for having my baby look better than ever! I've been taking my vehicle to this guy ""Chris"" at the Detail Factory for quite sometime now and he always seem to amaze me on the excellent detail work. I own a triple black 2006 745 with staggered wheels and my worst thing to ever see is swirls on the paint! After a day of weekand relaxation, i finish my day to come pick up my pride and joy shined up and ready for a getaway! See you soon! Pros: Great to be open on Sundays since there are my only days off. more

Excellent work!!! Continued customer... 5/12/2007

Great job The Detail Factory!! Thanks again for having my baby look better than ever! I've been taking my vehicle to this guy "Chris" at the Detail Factory for quite sometime now and he always seem to amaze me on the excellent detail work. I own a triple black 2006 745 with staggered wheels and my worst thing to ever see is swirls on the paint! After a day of weekand relaxation, i finish my day to come pick up my pride and joy shined up and ready for a getaway! See you soon! Pros: Great to be open on Sundays since there are my only days off. more

only place Ill take my car and bikes. Great service 4/14/2007

Man do these guys know there stuff. I have taken my classic Bmw to many detailers and never seen my paint shine the way it did when these guys were done. more

only place Ill take my car and bikes. Great service 4/13/2007

Man do these guys know there stuff. I have taken my classic Bmw to many detailers and never seen my paint shine the way it did when these guys were done. more

Best detailshop in the bay area, removed all the scratches, great customer service, very convenient! 3/30/2007

This detail shop is like no other I have been to, aside from having a hot spot so i can get internet access to do my work on my laptop while waiting, they had excellent customer service and surpassed my expectations. They made my 05 745i look like it did when I first bought it off the show room floor. All the little parking lot scratches were gone, my rugs were clean, not even a specof dust on my dash, and it smelt great as well. This is definitley my new place for all my cars to get fully detailed and they do regular washes as well. There website gave me a great description off all the different packages they have and what is included in each one. Out off all the places I have had my car detailed I'd say this was the best experience. Pros: Hot spot lets me check emails and surf web while I wait. Cons: Don't have any yet. more

Best detailshop in the bay area, removed all the scratches, great customer service, very convenient! 3/29/2007

This detail shop is like no other I have been to, aside from having a hot spot so i can get internet access to do my work on my laptop while waiting, they had excellent customer service and surpassed my expectations. They made my 05 745i look like it did when I first bought it off the show room floor. All the little parking lot scratches were gone, my rugs were clean, not even a specof dust on my dash, and it smelt great as well. This is definitley my new place for all my cars to get fully detailed and they do regular washes as well. There website gave me a great description off all the different packages they have and what is included in each one. Out off all the places I have had my car detailed I'd say this was the best experience. Pros: Hot spot lets me check emails and surf web while I wait. Cons: Don't have any yet. more

Best car wash ever and really fair price! 2/16/2007

As a college student, I am on a limited budget but I like to keep my personal belongings such as my car in the best condition possible. My friend recommended The Detail Factory so I gave it a shot and WOW!!!\r \r When I showed up, I told the manager that I was slightly strapped for cash and he gave me a very fair price and took a little extra time on my jetta. When I came back to pick my car up, the paint was freshly waxed and as shiny as when I picked it up from the dealer when I bought it. The interior was spotless, vacuumed, and windows sparkling. \r \r The bottom line here is that these guys really care, are very nice to deal with, and do an amazing detail. I'm very happy with my car and will go back and get my windows tinted and car detailed again. Thanks a lot Detail Factory!\r \r Bob Pros: Great service, a lot of attention to detail, very fair prices Cons: No cons! more

Best car wash ever and really fair price! 2/15/2007

As a college student, I am on a limited budget but I like to keep my personal belongings such as my car in the best condition possible. My friend recommended The Detail Factory so I gave it a shot and WOW!!! When I showed up, I told the manager that I was slightly strapped for cash and he gave me a very fair price and took a little extra time on my jetta. When I came back to pick my car up, the paint was freshly waxed and as shiny as when I picked it up from the dealer when I bought it. The interior was spotless, vacuumed, and windows sparkling. The bottom line here is that these guys really care, are very nice to deal with, and do an amazing detail. I'm very happy with my car and will go back and get my windows tinted and car detailed again. Thanks a lot Detail Factory! Bob Pros: Great service, a lot of attention to detail, very fair prices Cons: No cons! more

Very Happy Customer 1/20/2007

The customer service and the quality of the job far surpassed my expectations. These guys take a lot of pride in their work and my car truly looks better than the day I bought it! I don't even want to take it out of the garage! \r Extremely courteous and responsive. \r Lexi Pros: They take pride in their work more

Very Happy Customer 1/19/2007

The customer service and the quality of the job far surpassed my expectations. These guys take a lot of pride in their work and my car truly looks better than the day I bought it! I don't even want to take it out of the garage! Extremely courteous and responsive. Lexi Pros: They take pride in their work Cons: none more

The Detail Factory: PRICELESS 1/11/2007

for everything else, there's Mastercard! I have never seen a car detail shop of this quality anywhere! I own several cars and drive them hard; and most recently my Porsche Cayenne was left outside with mineralized water on it for weeks. The sun baked the hard water spots into my black paint and faded the factory finish. My 2006 Cayenne Turbo now looked like a 1996 Toyota 4-Runner! The dealer told me that I'd need the body shop to paint the hood and use rubbing compound on the rest of it! By the way, this is on a car with 8000 miles! \r My friend Alfred mentioned his Mercedes 500 SL had a detail and that the place did an amazing job; and, I know for a fact that Alfred eats his breakfast (normally a sloppy breakfast burrito that his maid hands him on his way out the door) while he drives to work. And, well, his creme leather interior suffers from hot sauce and grease splatters as his big gut gets refueled by huevos and tabasco! \r When he showed me his car after it spent the good part of Saturday in The Detail Factory, you would have thought that it just came off the showroom floor. The 500 SL smelled new, looked new, and the leather felt new. \r So, I took my Cayenne in on Monday and this guy named Ray looked at me when I handed over the keys like the job was going to be a walk in the park. I begged him not to use any harsh compounds or anything on my new (even though it looked old) Cayenne.\r When I came back in the early afternoon, Ray was sitting at his desk sipping a can of Rockstar with a big smile on his face. As I looked over to the showroom clean line up of cars, I saw a black Cayenne that I only wished was mine. I asked him when my car would be ready and he pointed to that very same Cayenne. I almost fainted! The car looked BRAND NEW! I tipped these guys like nobody's business, jumped in my car, called my girlfriend, cranked up the music and drove down the Embarcadero singing Frank Sinatra songs at the top of my lungs as I headed across the Golden Gate bridge. Pros: The ability to clean and polish the impossible! Cons: NONE! more

The Detail Factory: PRICELESS 1/10/2007

for everything else, there's Mastercard! I have never seen a car detail shop of this quality anywhere! I own several cars and drive them hard; and most recently my Porsche Cayenne was left outside with mineralized water on it for weeks. The sun baked the hard water spots into my black paint and faded the factory finish. My 2006 Cayenne Turbo now looked like a 1996 Toyota 4-Runner! The dealer told me that I'd need the body shop to paint the hood and use rubbing compound on the rest of it! By the way, this is on a car with 8000 miles! My friend Alfred mentioned his Mercedes 500 SL had a detail and that the place did an amazing job; and, I know for a fact that Alfred eats his breakfast (normally a sloppy breakfast burrito that his maid hands him on his way out the door) while he drives to work. And, well, his creme leather interior suffers from hot sauce and grease splatters as his big gut gets refueled by huevos and tabasco! When he showed me his car after it spent the good part of Saturday in The Detail Factory, you would have thought that it just came off the showroom floor. The 500 SL smelled new, looked new, and the leather felt new. So, I took my Cayenne in on Monday and this guy named Ray looked at me when I handed over the keys like the job was going to be a walk in the park. I begged him not to use any harsh compounds or anything on my new (even though it looked old) Cayenne. When I came back in the early afternoon, Ray was sitting at his desk sipping a can of Rockstar with a big smile on his face. As I looked over to the showroom clean line up of cars, I saw a black Cayenne that I only wished was mine. I asked him when my car would be ready and he pointed to that very same Cayenne. I almost fainted! The car looked BRAND NEW! I tipped these guys like nobody's business, jumped in my car, called my girlfriend, cranked up the music and drove down the Embarcadero singing Frank Sinatra songs at the top of my lungs as I headed across the Golden Gate bridge. Pros: The ability to clean and polish the impossible! Cons: NONE! more

Best Car Detail EVER! And, I get my car detailed once a month! 1/10/2007

Ray the owner of this amazing car detail shop knows exactly what he's doing. From service with a smile, to going above and beyond in care, The Detail Factory is the BEST place in the city to get a detail. I'm very picky and Chris and Orlando did an impeccable job on my brand new car. The interior looks amazing and the body is as smooth as silk after it was waxed. Ask for Chris' wax; a special formulation of the highest quality wax available!\r \r Oh, and to put the icing on the cake, the guys are really cute, especially Ray! Pros: Great friendly service with a smile, an impeccable detail! Cons: There are no cons... more

Best Car Detail EVER! And, I get my car detailed once a month! 1/9/2007

Ray the owner of this amazing car detail shop knows exactly what he's doing. From service with a smile, to going above and beyond in care, The Detail Factory is the BEST place in the city to get a detail. I'm very picky and Chris and Orlando did an impeccable job on my brand new car. The interior looks amazing and the body is as smooth as silk after it was waxed. Ask for Chris' wax; a special formulation of the highest quality wax available! Oh, and to put the icing on the cake, the guys are really cute, especially Ray! Pros: Great friendly service with a smile, an impeccable detail! Cons: There are no cons... more

Noel@the detail factory 11/25/2006

Definitely a new experience. I didn't once have to haggle over the prices. Fair and honest quote. Very helpful in describing what would actually take place. Fast and efficient work. He was always polite and he really made sure the job got done. Pros: Fast effiecient and fair. Cons: Didn't like the neighborhood. more

Noel@the detail factory 11/24/2006

Definitely a new experience. I didn't once have to haggle over the prices. Fair and honest quote. Very helpful in describing what would actually take place. Fast and efficient work. He was always polite and he really made sure the job got done. Pros: Fast effiecient and fair. Cons: Didn't like the neighborhood. more

Chris @ the Detail Factory! 10/6/2006

Chris! You are the man! I have had my car detailed and polished from previous locations looking for the right guys to do my car up to my standards and have found the right place. I was a bit skeptical about the location but finally was approached by Chris who did say in his words "I am the best polisher out here" which I have to agree. He promised that when he is finished my car it l be looking like fresh wet dripping paint. I have to say it was a bit pricy but was all worth it, you get what you pay for. I am a lifetime customer! Thank you Chris! I'll see you in a few months! more

Chris @ the Detail Factory! 10/6/2006

Chris! You are the man! I have had my car detailed and polished from previous locations looking for the right guys to do my car up to my standards and have found the right place. I was a bit skeptical about the location but finally was approached by Chris who did say in his words ""I am the best polisher out here"" which I have to agree. He promised that when he is finished my car it l be looking like fresh wet dripping paint. I have to say it was a bit pricy but was all worth it, you get what you pay for. I am a lifetime customer! Thank you Chris! I'll see you in a few months! more

Awful Customer Service 9/23/2006

When I called, they answered the phone like I was bothering them. Though I was dubious, I scheduled an appointment anyway based on the positive reviews I read here. I arrived at their shop at the time of my appointment and the shop door was shut. I looked around asked the business next door if I was at the right place. They said yes. I called the Detail Factory number hoping someone was inside. I got the answering machine so I left a message telling them I was waiting outside at the appointed time and leaving my phone number. I waited for half an hour past the time of my appointment. No one came and no one called me back that day or any day after. Horrible service and experience. Cons: unreliable and unprofessional more

Awful Customer Service 9/23/2006

When I called, they answered the phone like I was bothering them. Though I was dubious, I scheduled an appointment anyway based on the positive reviews I read here. I arrived at their shop at the time of my appointment and the shop door was shut. I looked around asked the business next door if I was at the right place. They said yes. I called the Detail Factory number hoping someone was inside. I got the answering machine so I left a message telling them I was waiting outside at the appointed time and leaving my phone number. I waited for half an hour past the time of my appointment. No one came and no one called me back that day or any day after. Horrible service and experience. Pros: none Cons: unreliable and unprofessional more
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Editorial
  • Detail packages include engine cleaning, wax, carpet shampoo and more. Bumper painting, window tinting and dent removal also available.

  • 9/22/2004 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 7am-6:30pm Sat-Sun 9am-5pm
  • Payments: Visa, Master Card
  • Neighborhoods: SoMa (South of Market), Central East, SoMa
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