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Businiess name:
The Detail Factory
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Review by:
citysearch c.
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Review content:
When I called, they answered the phone like I was bothering them. Though I was dubious, I scheduled an appointment anyway based on the positive reviews I read here. I arrived at their shop at the time of my appointment and the shop door was shut. I looked around asked the business next door if I was at the right place. They said yes. I called the Detail Factory number hoping someone was inside. I got the answering machine so I left a message telling them I was waiting outside at the appointed time and leaving my phone number. I waited for half an hour past the time of my appointment. No one came and no one called me back that day or any day after. Horrible service and experience.
Pros: none
Cons: unreliable and unprofessional
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