The Detail Factory

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1023 Mission St (at 6th Street)
San Francisco, CA 94103

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(415) 255-0355
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The Detail Factory - San Francisco, CA
Reviews
( 87 )
( 2 )
( 4 )
( 2 )
( 18 )

Best

I found these guys on the Internet and needed to have my 6 year old BMW detailed for resale. The 2 guys that I talked to were exceptionally professional and gave me a reasonable ...

Worst

not only was the exterior of my car not washed well, they left a very chemically smelling product in my car interior, left some sort of glass cleaning product smeared all over the...

Wouldn't Waste the trip! 10/14/2005

After entering the dungeon where the work is done, with insufficient lighting and little ventilation, you are soliticed for sales. I picked up my car and on the exterior there were a few smudges, but generally it just looked greasy. I wiped dirt off from my licesnse plate area with my hand, at the wheel well, where the grease collects just behind the tire was not cleaned at all. I opened the glove and all the lotion that was spilled was still there, it hadn't even been opened after I took the time to clean it out. Windows/not done that great. Carpet shampoo was the only positive thing I can say I got out of the experience. I could have went to Touchless and felt like I got a deal for half the price! Pros: Good Price Cons: Get what U pay 4 more
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Wouldn't Waste the trip! 10/13/2005

After entering the dungeon where the work is done, with insufficient lighting and little ventilation, you are soliticed for sales. I picked up my car and on the exterior there were a few smudges, but generally it just looked greasy. I wiped dirt off from my licesnse plate area with my hand, at the wheel well, where the grease collects just behind the tire was not cleaned at all. I opened the glove and all the lotion that was spilled was still there, it hadn't even been opened after I took the time to clean it out. Windows/not done that great. Carpet shampoo was the only positive thing I can say I got out of the experience. I could have went to Touchless and felt like I got a deal for half the price! Pros: Good Price Cons: Get what U pay 4 more
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Above the rest 8/11/2005

I took my 2005 black sapphire metallic BMW into the Detail Factory for a complete protection package detail. As a car enthusiast I am extremely particular about how the car looks. When they were finished (within the exact time they said they would be) I could hardly believe the incredible sparkle inside and out! Tremendous care and detail had been taken in making my car polished and beautiful. My expectations were far exeeded and I cannot recomend them highly enough. As a business owner myself I know just how important customer service is, and the Detail Factory is hands down the best in its feild. more
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Above the rest 8/10/2005

I took my 2005 black sapphire metallic BMW into the Detail Factory for a complete protection package detail. As a car enthusiast I am extremely particular about how the car looks. When they were finished (within the exact time they said they would be) I could hardly believe the incredible sparkle inside and out! Tremendous care and detail had been taken in making my car polished and beautiful. My expectations were far exeeded and I cannot recomend them highly enough. As a business owner myself I know just how important customer service is, and the Detail Factory is hands down the best in its feild. more
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The reviews & this place are legit 8/1/2005

After doing some research and talking to a few other outlets (some of whom have no shame about what they charge), these guys not only gave me a great deal for my badly trashed up car, they were nice about the whole process. Who would've thought value and service would be a recipe for success? These guys are legit - got the car done in a day and it looked like I had just bought it. I will be back! Pros: value, service more
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THEIR #1 RATING IS AN EXAGGERATION 8/1/2005

Not sure how they became #1?! This place is just about average, not #1. Inspect what you expect, but you have to look at your car outdoors after they are done because their basement parking area location is so dark. They barely cleaned my windows, forgot my gauges and ashtray, didnt get scratches out they said they would, returned my car with soaking carpet. These guys poor on the charm but I think they are so busy because of their #1 rating that they are forgetting the details. Buyer beware. Pros: Reasonable price, Good engine cleaning, Good on seats Cons: Incomplete, Disorganized more
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The reviews & this place are legit 7/31/2005

After doing some research and talking to a few other outlets (some of whom have no shame about what they charge), these guys not only gave me a great deal for my badly trashed up car, they were nice about the whole process. Who would've thought value and service would be a recipe for success? These guys are legit - got the car done in a day and it looked like I had just bought it. I will be back! Pros: value, service more
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THEIR #1 RATING IS AN EXAGGERATION 7/31/2005

Not sure how they became #1?! This place is just about average, not #1. Inspect what you expect, but you have to look at your car outdoors after they are done because their basement parking area location is so dark. They barely cleaned my windows, forgot my gauges and ashtray, didnt get scratches out they said they would, returned my car with soaking carpet. These guys poor on the charm but I think they are so busy because of their #1 rating that they are forgetting the details. Buyer beware. Pros: Reasonable price, Good engine cleaning, Good on seats Cons: Incomplete, Disorganized more
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Great Job! 7/27/2005

Brian and his crew did a fantastic job on my car - looks great! Highly recommend them. more
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Great Job! 7/27/2005

Brian and his crew did a fantastic job on my car - looks great! Highly recommend them. more
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Do go based on listed price 7/26/2005

Took my car in to get detailed and have some dings repaired. Not only did they not think they could get the dings repaired (the real reason I went there) but then they tried to increase the price for the detailing. Do they expect cars to come in super clean? They tried to charge me $50 extra because I've had a dog in the car, even though the car was not that dirty. (I had just cleaned it for a trip down to LA 5 days prior) more
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Do go based on listed price 7/26/2005

Took my car in to get detailed and have some dings repaired. Not only did they not think they could get the dings repaired (the real reason I went there) but then they tried to increase the price for the detailing. Do they expect cars to come in super clean? They tried to charge me $50 extra because I've had a dog in the car, even though the car was not that dirty. (I had just cleaned it for a trip down to LA 5 days prior) more
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Took years off my car :) 6/28/2005

I was extremely impressed with The Detail Factory. They came to my work, picked up my car, and then dropped it off again at the end of the work day! I was going to replace some old tint on the rear window, but they took the time to advise me on what would look best on the car and I ended up removing all the old tint on the entire car (which I think was cheaper than what I originally wanted to do). They were fast, friendly, and very thorough, and did an excellent job. I will definitely go back to them when my car needs detailing in the future, and would recommend them to others. more
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Took years off my car :) 6/28/2005

I was extremely impressed with The Detail Factory. They came to my work, picked up my car, and then dropped it off again at the end of the work day! I was going to replace some old tint on the rear window, but they took the time to advise me on what would look best on the car and I ended up removing all the old tint on the entire car (which I think was cheaper than what I originally wanted to do). They were fast, friendly, and very thorough, and did an excellent job. I will definitely go back to them when my car needs detailing in the future, and would recommend them to others. more
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User review by pme9294377 6/14/2005

Great job with my M5! Looks better than when I first picked it up 2 years ago. Started getting swirl marks from other car washes. Detail Factory got them all out. Very happy with the work and the price was just right. Highly recommend for the picky car enthusiast. more
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User review by pme9294377 6/13/2005

Great job with my M5! Looks better than when I first picked it up 2 years ago. Started getting swirl marks from other car washes. Detail Factory got them all out. Very happy with the work and the price was just right. Highly recommend for the picky car enthusiast. more
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Glowing review - 6/13/2005

These guys are legit and did a beautiful job on my 911. I felt like they treated it like their own. I'm always worried about handing my car off to a detailer as I'm very picky and have rarely been this satisfied with other detailers- I spent quite a bit of time chatting with multiple detailers on the phone prior to choosing Detail Factory... I can tell you that I will go back for sure. These guys take their work very personally-- I love that! Not only do they do a great job (they went above and beyond for me), but they are a fantastic value and finished the car quickly and thoroughly by appointment. I picked up a few cards to pass on to friends because I know the compliments will be coming :) more
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Glowing review - 6/12/2005

These guys are legit and did a beautiful job on my 911. I felt like they treated it like their own. I'm always worried about handing my car off to a detailer as I'm very picky and have rarely been this satisfied with other detailers- I spent quite a bit of time chatting with multiple detailers on the phone prior to choosing Detail Factory... I can tell you that I will go back for sure. These guys take their work very personally-- I love that! Not only do they do a great job (they went above and beyond for me), but they are a fantastic value and finished the car quickly and thoroughly by appointment. I picked up a few cards to pass on to friends because I know the compliments will be coming :) more
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Detail Therapy 6/3/2005

After having my car paint burned through to the metal by another detailer 8 months ago, Ray and Brian gave me some great "detail therapy" and got me to bring in my black 86 carrera. they rocked! the detail, fixed a lot of the previous detailers damage and now i have a wash package with them to keep it in great shape. Pros: experienced, knowledgable, professional more
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Detail Therapy 6/3/2005

After having my car paint burned through to the metal by another detailer 8 months ago, Ray and Brian gave me some great ""detail therapy"" and got me to bring in my black 86 carrera. they rocked! the detail, fixed a lot of the previous detailers damage and now i have a wash package with them to keep it in great shape. Pros: experienced, knowledgable, professional more
Reply | Report abuse |
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Editorial

  • Detail packages include engine cleaning, wax, carpet shampoo and more. Bumper painting, window tinting and dent removal also available.

  • 9/22/2004 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 7am-6:30pm Sat-Sun 9am-5pm
  • Payments: Visa, Master Card
  • Neighborhoods: SoMa (South of Market), Central East, SoMa
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