Texan Dodge Chrysler Jeep Ram

id: 30888230
marker

18555 Highway 59 N Unit 59
Humble, TX 77338

marker
(281) 973-0584
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Reviews
( 24 )
( 2 )
( 1 )
( 0 )
( 10 )

Best

I am super happy about my new car, and I was surprised at how easy the whole process was.

Worst

I took my 2015 Chrysler 200 in two days ago for an oil change and inspection. Dropped it off in the Express Lane and asked the service rep. to call me as soon as it was ready. Tw...

definitely enjoying the new truck. 3/26/2012

I'm definitely enjoying the new truck. It is always fun to have a new vehicle to play with. Everything went very well with the whole buying process. more

Great at dealership! 3/26/2012

Everything was great at the dealership. I just have to go back in to get my spray in bed liner. I would recommend Planet Dodge. more

Recommended 3/26/2012

We both bought the vehicle, and everything was great at the dealership. The car is having some issues, but it is not a big deal. We can just take it in when we get the chance. I would recommend you guys to my family and friends. more

Very happy! 3/26/2012

I love my new Jeep Liberty, and I was very happy with the service I got from Planet! I will tell everyone about you! more

Thank you! 3/22/2012

Thank you and I love the car and our sales person was great! more

Thanks Jimmy! 3/22/2012

Jimmy did a great job with everything. I am so excited about my new car, and I was very happy with the whole buying process. more

Happy with my purchase! 3/19/2012

I couldn't be happier with my purchase and everything went very smoothly… more

Rude Management 2/20/2012

Beware of the rude management at Planet Dodge. They are liars and don't play fair. They treat their employees horrible. Don't buy from Planet. more

Been a loyal customer for years! 1/17/2012

I'm very satisfied with the relationship I have with Planet Dodge, especially with Greg and all he has done for me to get me what I wanted. He did a heck of a job, hardworking guy. You need more like him. I hope I continue to get good service throughout the next seven years like I have the past seven. Thank you Greg and all at Planet Dodge for all your help. more

100% Satisfied! 1/17/2012

I would like to say we are very pleased with the service and the way we were treated by the Planet Dodge staff. They always treat us fairly and with respect. They helped us through the whole process of buying a car quickly and easily. Gregg and Tyler are both good friends to have! Thanks for a great experience. more

Thank you Planet Dodge 1/17/2012

Excellent customer service! more

Great and Helpful 12/5/2011

It was a great car buying experience and the people here were great and helpful. Thanks again! more

Best Experience 11/8/2011

Our experience at planet dodge was the best, we have never been treated the way the people at planet dodge treats it more

Extremely sorry service 7/14/2011

I went in to buy a truck and it took them two days to tell me I was declined, they wanted me to drive the truck, they kept me up there til 10 at night waiting on some service i was the only customer in there. the next day they finally tell me that I am declined at 8PM. I told them that it was late and i would return the truck the following day after work. the sales manager said that was fine. then when i return the truck they try to charge me for mileage. I put 70miles on the truck. If you have any brains or common sense whatsoever you will stay far far away from this dealership and their extremely sorry sales service. more

Planet Dodge 6/15/2011

I will never again buy a car from this dealer. The salesmen I had was good, but from the manager all the way to the service department sucks!\r \r I tried to get an oil change there on Tuesday, and i stood there for 30 minutes with not one person asking if they could help me or even acknowledge me. \r \r Never again will I get anything from Planet Dodge more

Good Service dept. 1/12/2011

Planet Dodge.\r \r There service dept. has always been really good to me. My only wish is that I would get the same coupons in the mail for Diesel oil changes, as my friends who bought the same truck at other Dodge dealerships in the area. \r \r The coupons I get are not ""sale"" prices or coupons at all. It's for the regular price.\r \r Buying a truck there was the usual hassle of negotiating a price.\r \r Service has always been knowlegeable and has always fixed any issues I have had. \r \r Thank you! more

Happy Jeep Owner! 10/9/2010

I was very happy with my expierence at Planet Dodge. I purchased a 2009 Jeep Wrangler at a great price. The sales staff was very helpful. The financing part was quick and easy. I recommend this dealer to everyone they have really come a long way. more

no customer services 3/6/2010

We bought a used 2008 ford super duty. After messing around for over 3 hours getting the price for the truck and my trade in. We had to make 3 more trips out there had to drop the truck off each time. Which means fuel for 2 trucks, and they want me to bring it back to their sister store for warranty work. For me its not gonna happen. Bayway Lincoln will be doing the work. \r Oh yeah if you want the licens plates you will have to wait 4 to 6 weeks. I mean come on yes there are long lines to get them, but come on 2 months to get the plates. I left the manger of the store a message about my issues and no call back yet. I will repost how long it takes him to reply back. Pros: none Cons: no customer services after the sale more

KEEP AWAY 2/1/2010

Worst customer service. Bought a used Jeep and they forgot inspection, had to drive all the back and used 3 hrs to get stuff done and still incomplete. Salesman and manager useless, more to make sale and leave you high and dry more

avoid this dealership (Planet Dodge Humble Tx) 7/7/2008

planet dodge,On this issue (6/18/08) i brought my 03 d3500 to Jan stair an service advisor that i had been my advisor I explain to her that my cp3 (fuel) pump was shaking and the bolt was missing. David there diesel tech. thought it was an easy fix by putting new bolts. An hour later he comes back and says that the housing would have to be re-drilled and taped putting the bill over $500dollars.Well his fix didnt last long. On(7/2/08)i returned to the dealership after noticing i was leaking fuel and my fuel pump was shaking and bolts were missing again. Was told by Jan that she would get david to look at it and see what the problem was.After looking at it 2hrs later he tells me to fix the problem correctly that new parts would have to be flown in and an price list of $322 my truck wouldnt be ready until(7/5/08) in the afternoon. Jan was going on Vac. the following week, and was told that she would take care of the price and warrenty of the work that was performed. On(7/5/08) After 20 phone calls i finaly get a message saying my truck would be ready on(7/7/08)afternoon time and that my contact would be Ron Gibson. After calling and talking to him was informed that i would have to call and talk too his boss Many on monday to resolve the issue.after calling Many 2 times and leaving messages with his secratary, finally talked to ron wich he told me that he could help tellin me that there was nothing that he could do and that it would cost 1500.00 dollars to fix my truck, he would have many his boss call me after returning from lunch. 5 more phone calls from me, I decided to go to him since he couldnt call me back.An hour and a half after waiting in the lobby i went to his office, in so many words after calling me a liar and saying since Jan was not there It would cost me2,500dollars and he could only take$250 off the bill that it would cost 1,800 labor and 670.00 in parts those numbers which jumped from $322 And that it would take another day or two to fix my truck. Pros: close to airport Cons: Bad service more
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