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Taylor Heating & Air Conditioning - 195 Reviews - 5518 163rd St E, Puyallup, WA - Building Heating & Air Conditioning Contractors Reviews - Phone (253) 208-5315
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Taylor Heating & Air Conditioning

5518 163rd St E
Ste A
Puyallup, WA 98375
(253) 208-5315
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Taylor Heating & Air Conditioning - Puyallup, WA



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Our furnace went out late on Sunday night. After having the company come out that had previously repaired the furnace, I called Taylor on Monday afternoon to get a second opinion....


Great service, knowledgeable staff 11/1/2018

Our furnace went out late on Sunday night. After having the company come out that had previously repaired the furnace, I called Taylor on Monday afternoon to get a second opinion. They had Nick out on Tuesday afternoon. He was early to our appointment time and was waiting for me when I got home. He explained, in detail, all of our options and helped us to find the solution that best fit our needs. He even connected us with a credit union to get an affordable financing option. Understanding that we had 3 small children and no heat, he helped to put a rush on the loan approval process and scheduled our install of the new units for just two days later! Every other company that I had called, wasn’t able to get out to even make an assessment before Saturday. On the day of the install, the crew was scheduled to arrive between 10-12. I had told Nick, the earlier the better. So the crew, led by Trevor, finished their first job early and called to see if we were still available before 10. They were at our by 9am and got started on the job right away. Trevor and Haden, were very friendly and knowledgeable. Trevor called me a couple times, as I had requested, to clarify on the placement of the AC unit. He was completely understanding and patient when I made him wait to get an answer until I could speak with my wife. When I got home from work, the crew was working away and the electricians were just finishing up. The electricians were very nice and even answered a couple of questions I had that were unrelated to the job. After they had completed the job, Trevor walked me through the operation and maintenance of both units and answered all the questions that I had. He was extremely friendly, knowledgeable, and even after a ten plus hour job, left with a smile on his face and a positive attitude. It was a great pleasure to work with this company and will recommend them anyone that is in need of any of the services that they provide! They have definitely earned a customer for life! more

Impressive 10/31/2018

Brett taylor services showed up all the time. He was neat and presentable. He had the problem diagnosed in a matter of minutes. He explained it to me, and then told me what it would cost to fix. It was substantially cheaper than I have figured it would be. I would highly recommend Taylor Plumbing for rapid competent service. more

Quik & Efficent 10/31/2018

I called them with a tank less hot water heater problem. They had a Tech out in a couple hours, he had it back up in running a few minutes. He had to order some parts was back out 48 hours later with the parts & done. Great Service from the office to the field.; more

Had the furnace checked before turning on for the winter. 10/30/2018

I was very pleased with your representative Brent. He was very personable and knew exactly what he was doing. He did a furnace check and found nothing wrong. Some companies tell you there is a problem even when there is none. more

Very Pleased 10/24/2018

Very happy with the total service. Showed up on time, let me know my parts were covered on warranty (I had no idea they were) explained what the issue was, fixed it, charged me labor and was gone within the hour. Will certainly use them in the future and will highly recommend. more

Terrific service, reasonable price 10/24/2018

James was very knowledgeable and did a terrific job,we will continue to use Taylor for all our future repairs, c.craft more

Great quick service, reasonable price 10/23/2018

Really great customer service. They came the next day. Only drawback was that they didn’t check to make sure everything was working before they left. Took me awhile to figure out that a breaker had popped. Pretty chilly up to that point. more

Great service 10/20/2018

Cameron was very knowledgeable and friendly. more

No heat! Cold! They fixed. Hooray! 10/19/2018

Our electric furnace started tripping the breaker on the electrical panel. Based on my description on the issue they thought it was just an old breaker. It was! Replaced the breaker same day. The heat is on! Job well done. more

Awesome Fast Service 10/18/2018

I called Taylor Heating at 8am after waking up to my furnace going out over the night. They came by 12pm and fixed the burnt out coil in about 15 minutes. I was expecting not to get anybody until the next day, but they came through for me, especially when I was expecting company in that day from Thailand. more

Overall not bad; with a little training could be a 5 star. 10/16/2018

Cutting holes to big; and keeping their work area clean so that other don't have to step-over or walk around their tools, and material etc. Comments by other contractors were upsetting. more

Very good work 10/14/2018

Hard working crew but I am waiting for the guys too come back and finish things. more

Great company!! 10/14/2018

Wonderful service On time and very respectful of our home Brett was so kind and thoughtful and explained everything so clearly. He was quick and thorough! So glad we chose your company! more

On time .......... 10/13/2018

Friendly and on time. Explained services. more

Amazing very impressed! 10/12/2018

Camryn was the technician that came out to my house. First of all, I was very impressed with the service I received! Camryn was very knowledgeable and fast. He was very respectful and professional! I would highly recommend this company again! Thanks Camryn for all you did! more

Great service and quick turnaround! 10/11/2018

Awesome response and quick turnaround on service. more

Excellent service 10/9/2018

Both service people were timely, very honest, friendly. Taylor is my new HVAC go to. more

Job well done ?? 10/2/2018

Patiently answered all of my million questions. Didn’t leave until made sure I was comfortable with operating the new thermostat. No mess was left behind. Job well done! more

Taylor Heating Service Call 9/27/2018

We have worked with Taylor a little over a Year since our Heat went out. They came same day it went out, and replaced it with a New Furnace that same Day! They give you reminders when you should get a check-up, and the Technicians they send are not only very knowledgeable but they explain every thing they do. I would ask for " Brett " if you need a Service Call! more

Professional, knowledgeable and respectful! 9/26/2018

I appreciate the professionalism and follow up your company has always provided . The service person did a great job. Dave Wilson more
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Owner Message

  • If you?re looking for a heating and cooling expert in Puyallup, we?re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.

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