Sunset Ford

4.8
297 reviews
Write review
id: 28330500
marker

6616 166th Avenue East
Sumner, WA 98390

marker
(253) 863-2211
Incorrect info? Correct your listing
Main categories:

Ford Dealer

Related categories:

Other

Reviews
( 248 )
( 44 )
( 3 )
( 2 )
( 0 )

Best

No hassle to buy car and very nice to help get approved for available financing.

Worst

I have been taking all my vehicle for service to Riverside Ford since they opened about five years ago. I am a local resident and believe in spending my money in the local area. ...

Focus 2010 53000 mile checkup 6/23/2013

Easy Saturday appointment. Job finished on time and car cleaned. more
Reply | Report abuse |

Very good Customer service 6/23/2013

I've bought four cars from them and looking at 5th. The service department is one of th best around very professional and very good . more
Reply | Report abuse |

waiting while car is serviced 6/22/2013

comfortable and friendly more
Reply | Report abuse |

service with a smile 6/21/2013

the staff were able to accomadate my needs for transportation home, use of my car while waiting for a part, and quickly fixing the problem I had. It is just so expensive! I don't feel a diagnostic charge should have been assessed as the problem was known, visible and the prep work had to be done to fix it. It was a good experience and pleasant surrounding. more
Reply | Report abuse |

great staff,knew the product, 6/20/2013

treated me like a old friend, I felt comfortable and trusted the staff. I will not deal with people I do not trust. Did not pressure me and took the time to make sure I got what I wanted. Kudo's to all. more
Reply | Report abuse |

Good Oil Change Service 6/19/2013

The process is always smooth and easy. The results are good wtih the oil change taking under an hour. more
Reply | Report abuse |

They never give up 6/19/2013

One bad Focus for another and then finally a used Mazda works out. I have to hand it to Riverside... They never give up on finding a way to satisfy the customer's needs. Riverside Ford will bend over backwards to make it right! However, the Ford manufacturing company needs to get their act together. After buying a 2012 Focus and replacing it with a 2013, both cars had an inherent problem with the transmission that they "the Ford Corp", explained away as something that works itself out after 1000 miles. It didn't work itself out and I took it back to trade for a Mazda. Needless to say after 1000 miles I lost substantial value in the car. How convenient for Ford eh. more
Reply | Report abuse |

easy to work with 6/18/2013

very nice to work with more
Reply | Report abuse |

Fast and Efficient 6/17/2013

Had a crack in windshield that appeared to be defect rather than rock chip. Was reviewed and replaced. Service excellent and replacement handled swiftly. more
Reply | Report abuse |

Friendly Staff 6/14/2013

Our Salesperson (Troy) was the best! He was friendly, personable, and very helpful! We really enjoyed our buying experience on both of our vehicles that we purchased, and will continue to use Riverside Ford, for all of our vehicle needs. more
Reply | Report abuse |

Great Service, Great Car! 6/14/2013

We recently purchased a used Honda Civic from Riverside, and we'll definitely be back. Excellent, excellent service and a great car. Highly recommend Troy Braxton! more
Reply | Report abuse |

Great service 6/13/2013

They picked up my car at my work, then dropped it off after service more
Reply | Report abuse |

First visit 6/13/2013

Very good service people. Informative and attentive to details. With an appointment time,though the time involved there was longer than our usual even with the car wash factored in. more
Reply | Report abuse |

The personal effort John B. put into our issues 6/12/2013

Following a recent issue with service John B., the Service Manager called and became directly involved with our situation. We had A/C problems resulting in major repairs. It was a pleasure working with John and knowing he was taking care of things. Thanks more
Reply | Report abuse |

Riverside Ford visit 6/11/2013

prompt friendly service more
Reply | Report abuse |

Close to home. Excellent work. Fair to women. 6/11/2013

Jim from the Service Department is phenomenal. He greets me every time I need to be there, with a smile and a friendly persona. Jim is an asset to the Service Department. more
Reply | Report abuse |
< Previous 10 11 12 13 14 15 Next >
Owner Message

  • Sunset Ford in Sumner, your #1 Ford dealer that is right off highway 410, down the hill from Bonney Lake. No other Seattle, Tacoma, or Puyallup Ford dealer is able to match our Sunset Auto Family history, inventory, and dedication to making sure our customers get nothing but the very best treatment.

badge