If you go to this spa, do NOT ask for a massage from Jan. Or anything from her for that matter. She was snotty and unfriendly during my appointment. She sneered at my skin care regimen, but did not bother to offer any better suggestions, criticized my skin and couldn't make conversation to save her life. And that was just during the facial!
She told me I would just love her foot massage, but how could I tell when it lasted all of 3 minutes? She obviously has no formal massage training, or she would know you massage MUSCLE, not bones. Her technique was irratic, going over my biceps 6 times (I counted) but barely addressing my feet (although she made a show of washing them, but then didn't do anything else. They're clean and well cared for, so it wasn't a cleanliness issue). It was not relaxing at all. I told her not to get any oil in my hair, as I was going out to dinner later, and she ignored me and rubbed her oily hands all through my hair (even though she said she'd wash them off first).
This spa is clearly added on as an afterthought to this salon to make money. I'm not sure about their other employees, but Jan clearly doesn't have the required education for massage. When I went to pay, she curtly informed me she doesn't take credit cards, but that wasn't mentioned before.
She was rude, snotty and untrained. My cat gives me better massages when he walks across my back. If you want a relaxing, rejuvinating spa experience, I suggest you try somewhere other than this spa. DISAPPOINTING!
Pros: some of the staff were friendly
Cons: Overpriced, underskilled.
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