Stanbrooke Custom Homes

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4809 Pacific Hwy E (at Off I-5 at Exit 137)
Tacoma, WA 98424

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(253) 345-5050
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Reviews
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Best

Great Show Room. Recently visited one of their open houses and was really impressed with the workmanship. I'm going to build soon!

Worst

Stanbrooke completed our house 3/2015. After reading the review from a guest reviewer 11/2014. We had the exact same issues. Trades complaining about not being paid. New trade...

Editorial review from Citysearch 9/1/2013

Absolutely love my home. Top notch staff and quality \r through and through. more

Wow! 3/17/2011

Great Show Room. Recently visited one of their open houses and was really impressed with the workmanship. I'm going to build soon! more

Great People 2/15/2011

Nice home and very pleased with the building process and the warranty work. They completed my home and schedule and came back a few times during the warranty period to address my concerns. I would definitely recommend them. more

Negative 100 Star Rating 12/6/2010

I would give them a negative star rating if possible. I began working with the company, and made a big mistake in trusting that they were moral and ethical. They took my money, and did NOT complete any work. They banked on the fact that I wouldn't have enough money left to sue them. I hope this business gets hit hard by the economic crisis and shuts down ASAP! more

Phenomenal Customer Service 9/30/2010

Building a custom home is a very involved process and there are lots of decisions to make and things to be done. more

Great staff and great homes 2/19/2010

My home was built exactly like I wanted. It was built in the time frame I was given and it turned out superbly. From the sales person to the ofice gal to the field guy, everyone was efficient and helpful. My experience was top notch! more

Quality throughout 11/13/2009

I was very pleased with my experience with Stanbrooke. They designed a beautiful custom home for me that met my specifications and helped me through the whole process. All I can say is that I love my home! more

Job well done. 8/27/2009

We built a large home with several customizations. It turned out great. I would recommend them to someone who was looking for a affordable custom builder. They did everything they said they would.\r \r So far, I have not seen a way to build that kind of home for less money. Cheaper builders are around, but you dont get the quality. more

Responsive and Helpful 8/24/2009

I had a house built by Stanbrooke several years ago. When I went to sell it, I had an small issue that came up during inspection. When I called Stanbrooke they were more than happy to resolve my issue even though the house was way out of warranty. These guys went the extra mile and I am impressed. Thank you. more

Exeptional 6/1/2009

I cant tell you how much more you get from Stanbrooke Custom Homes compared to all other comparable. We chose Stanbrooke to build us a home and it was above and beyond all expectations. They have an amazing staff from honest sales reps who completely tell you everything about the process (spending hours on end helping us pick out everything we wanted) to an inhouse designer who worked with us one on one to finalize all of our changes, to a Design Consultant who even came out to our house to look at what we have as furniture to make the home compliment what we already have. Through and through an enjoyable process. I have built other homes in the past, And if you want a full service builder where you sit back and watch the dream be built, Stanbrooke is the only builder. more

Great Builder 5/31/2009

These guys just finished my home and I love it! The craftsmanship is fantastic. They did everything they said they would do and more. I can't say enough good about them. I definitely recommend spending a little extra and going with the craftsman mill work package. It's phenomenal. more

Impressive Company 4/2/2009

I visited several on your lot builders before I had Stanbrooke build my home. At every step of the process, they surpassed my expectations. The told me the price was fixed when I signed the contract and they never asked me to pay anything additional. I did make a few upgrades in the process and I am so glad I did. My friends compare my home to the ones they had built with other on your lot builders and can't believe the quality through and through. I wouldn't hesitate to recommend them more

Good value 2/24/2009

We were impressed with Stanbrooke. They delivered on everything they said they would. The house is beautiful and we paid the contracted price. No add ons or hidden charges. A job well done! more

very bad company to do business with 1/17/2009

I had a tree fall on my house, while the repairs were inwork the contractor I hired found the vents that exhaust my 2 bathrooms, the kitchen and the fresh air exhaust fan were screwed into the roof sheeting with no holes to the outside. Stanbrooke built our house 20 months ago, the exhaust from the exhaust fan had caused enough damage that we had to replace several sections of the roof. We are thankful that the tree fell on our house, possible damage that could have been was unbeleivable, the mold and dry rought could have been in there along time before it was discovered. Stanbrooke is solely responsible. Get the word out or email me for more problem I have and had with them. They do not honor their warrenty!!!! Pros: nice floor plan Cons: bad construction supervision more

Great service and great house 7/23/2008

Stanbrooke built the house of my dreams for me. Their staff took care of every concern I had and I couldn't be happier. It wasn't easy, but they were there with me at every step in the process more

Gotta love 'em 6/26/2008

Stanbrooke has built two homes for me and is in the process of building a third. Both homes turned out beautifully and sold very quickly. Thanks to the wonderful crew at Stanbrooke more

Gotta love 'em 6/26/2008

Stanbrooke built a great home for me. In fact they did such a great job, they are now building another one for me. They have lots of options and build first class homes. Pros: Great superintendents more

DO NOT DO BUSINESS WITH STANBROOKE 5/23/2008

Stanbrooke is a horrible company to work with. I signed the contract after various meetings discussing the fact that I did NOT know if the land would pass a perk test. They assured me that all was fine and that no ""work"" would begin until they had a building permit anyway. I cannot obtain a building permit because the land did not perk, yet they will keep the $5,500 deposit. They did nothing other than discuss the layout of the house...and this cost $5,500???? Their contract states ""No 'work' will begin until a building permit has been obtained"" too bad they don't want to follow their contract unless it benefits them...DO NOT USE THIS COMPANY...THEY WILL TAKE YOUR MONEY AND RUN. Pros: They may go out of business someday Cons: They exist more

#6 Fastest Growing Company 10/27/2006

This is the fastest growing, privately-owned company in the Pacific Northwest! Little start up capital but has grown tremendously. Available in 5+ counties and counting. Stanbrooke has succeeded in finding that niche in quickly narrowing NW home market. They offer a different kind of custom home: you don't get more for your money but better for your money. PROS: Available throughout majority of Puget Sound area. CONS: Need cookies and doughnuts in the sales office. more
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Owner Message
  • Stanbrooke Custom Homes builds quality homes personalized to fit our clients' lifestyles.

Additional information
  • Hours: Sales Monday - Saturday 10 AM - 6 PM Sunday Noon - 5 PM Business Office Monday - Friday 8 AM - 5 PM
  • Neighborhoods: Fife
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