Southern Dermatology & Skin Cancer Center

My family was introduced to this practice years ago when our daughter was in college and had issues with acne. We were so impressed with Tracy - she was concerned, thorough and professional. Always took time to catch up with us before each visit and seemed very sincere. Each family member has since seen Tracy - our son, my husband and myself. We've always been seen on time, treated courteously by the staff and thoroughly by Tracy. We highly recommend this practice. As a matter of fact, I'll be making an appointment to see Tracy this week! more

I was referred to this office by my Allergist for a skin biopsy. The staff was pleasant enough. I had an appointment scheduled to return for suture removal at no charge. I completely forgot about my appointment. No reminder call or anything like that. I got a letter from the Office Manager saying that I had missed my appointment and I needed to call and reschedule. So I call to reschedule. I was informed by the secretary that my ""account has been flagged"" and I have to pay a $25.00 fee for not keeping my previous appointment (for which there would have been no charge for anyway). So here I am, with SUTURES IN MY LEG and they will not reschedule my appointment until I pay $25.00. Boy, talk about a liability! I call that abandonment. I took the suture out myself. If this is how they treat their patients, I don't want to be one. Cons: either very poor management or uncaring docs... more

I was referred to this office by my Allergist for a skin biopsy. The staff was pleasant enough. I had an appointment scheduled to return for suture removal at no charge. I completely forgot about my appointment. No reminder call or anything like that. I got a letter from the Office Manager saying that I had missed my appointment and I needed to call and reschedule. So I call to reschedule. I was informed by the secretary that my ""account has been flagged"" and I have to pay a $25.00 fee for not keeping my previous appointment (for which there would have been no charge for anyway). So here I am, with SUTURES IN MY LEG and they will not reschedule my appointment until I pay $25.00. Boy, talk about a liability! I call that abandonment. I took the suture out myself. If this is how they treat their patients, I don't want to be one. Cons: either very poor management or uncaring docs... more

Wow! I misplaced my phone book so looked up Dr Wilmoth online to get the number, and I am ever surprised at some of these reviews!! I've been to the Center since it was Miller Dermatology...my father was even a patient of Dr Miller. Not once have I been treated with anything but kindness by any member of the staff. Dr Wilmoth is a very competent and knowledgable physician. He's ""professional"" and that may come across as cold to some, but as a RN I can tell you I'd much rather have a doctor that KNOWS what he's doing than one who holds my hold. Bedside manner does not a doctor make. I have an appointment in two weeks and I look forward to a productive professional experience. Pros: Professional staff...knowledgable physicians...excellent results more

Wow! I misplaced my phone book so looked up Dr Wilmoth online to get the number, and I am ever surprised at some of these reviews!! I've been to the Center since it was Miller Dermatology...my father was even a patient of Dr Miller. Not once have I been treated with anything but kindness by any member of the staff. Dr Wilmoth is a very competent and knowledgable physician. He's ""professional"" and that may come across as cold to some, but as a RN I can tell you I'd much rather have a doctor that KNOWS what he's doing than one who holds my hold. Bedside manner does not a doctor make. I have an appointment in two weeks and I look forward to a productive professional experience. Pros: Professional staff...knowledgable physicians...excellent results more

When I first went to this practice approximately 2 years ago, there was only one negative review out of about nine total. Then and now, it seems people either love (5 stars) or hate (1 star) the practice, there doesn't seem to be any middle ground. \r My experience has been solely with Cloninger, her staff, and the front desk staff. I have nothing but positive remarks. For instance... two of my four appointments, I was taken a few minutes early; on a delicate issue, everyone was dismissed tactfully except for Cloninger and I; discussion of issues and cathing up with each other were done but there is little chit-chat just to chit-chat ( which I like, it's a dermatology not a psych office ); new issues, though not stated while making my appointment, were discussed, diagnosed, and treated; and the front desk has always been helpful scheduling my appointments and answering my questions when I lost my appointment cards ( I know, an adult should be able to keep up with their appointments. :-D )\r I do not mean to minimize other patient's feelings and concerns, but I have had none of the negative experiences listed in citysearch and were slightly shocked when reading them. Pros: Tactful, on-time appointments, to the point. Cons: None to date more

When I first went to this practice approximately 2 years ago, there was only one negative review out of about nine total. Then and now, it seems people either love (5 stars) or hate (1 star) the practice, there doesn't seem to be any middle ground. \r My experience has been solely with Cloninger, her staff, and the front desk staff. I have nothing but positive remarks. For instance... two of my four appointments, I was taken a few minutes early; on a delicate issue, everyone was dismissed tactfully except for Cloninger and I; discussion of issues and cathing up with each other were done but there is little chit-chat just to chit-chat ( which I like, it's a dermatology not a psych office ); new issues, though not stated while making my appointment, were discussed, diagnosed, and treated; and the front desk has always been helpful scheduling my appointments and answering my questions when I lost my appointment cards ( I know, an adult should be able to keep up with their appointments. :-D )\r I do not mean to minimize other patient's feelings and concerns, but I have had none of the negative experiences listed in citysearch and were slightly shocked when reading them. Pros: Tactful, on-time appointments, to the point. Cons: None to date more

I'm not here to rate the practice, but I wanted to correct another user. The date that is hand-written on a vial of botox does not indicate the date it expires (that is type-written). It is used to note when it was placed in storage, and is good for 2 years if kept frozen. If it was mixed in front of you (the saline was injected into the bottle), then it was done correctly. more

I'm not here to rate the practice, but I wanted to correct another user. The date that is hand-written on a vial of botox does not indicate the date it expires (that is type-written). It is used to note when it was placed in storage, and is good for 2 years if kept frozen. If it was mixed in front of you (the saline was injected into the bottle), then it was done correctly. more

Sorry that others have had such experiences at this office. I know they try very hard to help a lot of people. more

Sorry that others have had such experiences at this office. I know they try very hard to help a lot of people. more

My husband has suffered from chronic uticaria for a year. Because we didn't have health insurance until this month, he has ""sucked it up"".\r \r On May 6, we had to visit urgent care, who referred us to this clinic. Our appt was at 2:10, and we prepared a journal documenting the problem, photos, and a long list of questions. My husband also is plagued by two other skin issues that we needed to discuss with the doctor. (We'd also discussed them at urgent care).\r \r At 2:55 (45 minutes past our appointment) we were still sitting in the waiting area. When the nurse called us back, we discussed his 3 skin issues. \r \r The doctor entered several minutes later (I'd estimate at 3:10) and was very kind. She was, as all doctors are, a bit rushed. However, since we had waited for an hour (and a whole year to have insurance), we expected to receive thorough treatment.\r \r She discusses the chronic uticaria, though declined to view the pictures, because she ""already knows what it looks like"". However, we did not describe the body parts, appearance, nor pain/itch level. How did she know that it was uticaria (other than that was the diagnosis at urgent care)? \r \r She began to wrap up, and I asked her if she was leaving, because we had two more issues. She said she was leaving, and looked quite distressed as we basically forced her to look at our 2nd issue. With one glance and 2 questions, she wrote out another prescription for the 2nd issue. She did not address the purpose/use of this medicine.\r \r She said good-bye & we basically forced her to look at my husband's 3rd issue. She looked at me and noted that he has yet a 3rd skin condition, but said, ""time has run out"" (which she'd said several times at this point). She instructed us to make another appointment, because she didn't have time.\r \r We were charged for a 99203, which is a detailed visit of 30 minutes in length. We waited an hour for ten minutes of poor treatment. This is the worst treatment that I've ever received. Cons: Long wait time, short office time, inattentive doctor, poor service more

My husband has suffered from chronic uticaria for a year. Because we didn't have health insurance until this month, he has ""sucked it up"".\r \r On May 6, we had to visit urgent care, who referred us to this clinic. Our appt was at 2:10, and we prepared a journal documenting the problem, photos, and a long list of questions. My husband also is plagued by two other skin issues that we needed to discuss with the doctor. (We'd also discussed them at urgent care).\r \r At 2:55 (45 minutes past our appointment) we were still sitting in the waiting area. When the nurse called us back, we discussed his 3 skin issues. \r \r The doctor entered several minutes later (I'd estimate at 3:10) and was very kind. She was, as all doctors are, a bit rushed. However, since we had waited for an hour (and a whole year to have insurance), we expected to receive thorough treatment.\r \r She discusses the chronic uticaria, though declined to view the pictures, because she ""already knows what it looks like"". However, we did not describe the body parts, appearance, nor pain/itch level. How did she know that it was uticaria (other than that was the diagnosis at urgent care)? \r \r She began to wrap up, and I asked her if she was leaving, because we had two more issues. She said she was leaving, and looked quite distressed as we basically forced her to look at our 2nd issue. With one glance and 2 questions, she wrote out another prescription for the 2nd issue. She did not address the purpose/use of this medicine.\r \r She said good-bye & we basically forced her to look at my husband's 3rd issue. She looked at me and noted that he has yet a 3rd skin condition, but said, ""time has run out"" (which she'd said several times at this point). She instructed us to make another appointment, because she didn't have time.\r \r We were charged for a 99203, which is a detailed visit of 30 minutes in length. We waited an hour for ten minutes of poor treatment. This is the worst treatment that I've ever received. Cons: Long wait time, short office time, inattentive doctor, poor service more

My husband has been there at least 4 times in the past 5 weeks because of a ulcer that needed to be biopsied. Besides wrong instructions on care, not letting us know he'd be out of work for over 5 weeks, and not prescribing pain pills on a wound 3 inches by 2 inches, the nurse today dressed his wound with the dirty gauze he came in with. We will never use them again. more

My husband has been there at least 4 times in the past 5 weeks because of a ulcer that needed to be biopsied. Besides wrong instructions on care, not letting us know he'd be out of work for over 5 weeks, and not prescribing pain pills on a wound 3 inches by 2 inches, the nurse today dressed his wound with the dirty gauze he came in with. We will never use them again. more

Front desk staff are not nice at all. I made an appointment at two weeks ago, I did not receive the reminder phone call. I called them to comfirm the appointment at two hours before the appointment time, I was told I missed the appointment. I am sure they made the mistake, they messed up my schedule. The front desk staff is not friendly at all. I am very glad I ""missed"" the appointment. Pros: Unfriendly staff Cons: Poor communication more

Front desk staff are not nice at all. I made an appointment at two weeks ago, I did not receive the reminder phone call. I called them to comfirm the appointment at two hours before the appointment time, I was told I missed the appointment. I am sure they made the mistake, they messed up my schedule. The front desk staff is not friendly at all. I am very glad I ""missed"" the appointment. Pros: Unfriendly staff Cons: Poor communication more

I do not know what TerryM is talking about. My mother-in-law had a skin exam by a kind and friendly doctor. The doctor found a concerning mole and did a biopsy. We were called by her doctor the next day and she had a diagnosis of a malignant melanoma. She was quickly worked into the doctor's schedule and had an easy experience with her sugery. The entire staff was helpful and understanding when we had questions or needed extra help. The doctor even gave us her phone number in case we had any questions. We were very worried, but all her care has been professional and exceptionally caring. We highly recommend this practice and feel like the doctor saved the life of our family member. Pros: knowledgable, kind, caring more

I do not know what TerryM is talking about. My mother-in-law had a skin exam by a kind and friendly doctor. The doctor found a concerning mole and did a biopsy. We were called by her doctor the next day and she had a diagnosis of a malignant melanoma. She was quickly worked into the doctor's schedule and had an easy experience with her sugery. The entire staff was helpful and understanding when we had questions or needed extra help. The doctor even gave us her phone number in case we had any questions. We were very worried, but all her care has been professional and exceptionally caring. We highly recommend this practice and feel like the doctor saved the life of our family member. Pros: knowledgable, kind, caring more

I first went to this practice for a basic skin check. The doctor(who I later found out was subbing for another doctor in the practice) said I had a suspicious mole which she biopsied. She called me two days later and told me I had a malignant melenoma which needed to be removed immediately.Naturally I was terrified and made an appointment the next week. The doctor said it would be an office visit and I could drive myself and be back and work the next day and healed within a month. I decided to be safe and had a friend drive which was wise because the procedure took two hours and the local anesthetic made me dizzy. The next day I could barely sit up and when I called, the nurse said it was impossible for me to be having aftereffects from a local anesthetic and I should call my ""regular doctor"". These symptoms lasted 4 days and I got no help from anyone in the practice. The wound became infected and the antibiotic cream made it worse. I saw every doctor in the practice for months from complications from the surgery and bad reactions to medications. None of the doctors and nurses were willing to listen when I tried to tell them of my sensitivity to medications. They seem far more interested in pushing cosmetic surgery than in treating patients with skin diseases. When I described my ordeal to my internist, he was shocked at the treatment I received. Money is definitely the top priority of this practice. Everyone looks like they should be television doctors but patient treatment is seriously lacking. Pros: nice furniture Cons: doctors and nurses are inept and uncaring more