Shaggin Wagon Taxi

i wouldn't ride with anyone else unless I absolutely had to. I'd rather wait than call another company. Always on time and reliable. No creepy drivers. Will take care if any problems you may have (which you shouldn't have any.) more

I have never seen a company with worse customer service skills. First of all, two weeks ago, I called for a cab from Lansing to East Lansing and was told to f-off and was hung up on. Then when I mistakenly called this company again this past weekend I myself made a mistake. I accidentally told the company that I wanted to go East Lansing instead of Lansing. We figured this out when the driver came to pick us up. He grunted a little but took us to Lansing. Well apparently he was so pissed off that he had the audacity to have another one of his employees call me and actually leave me a VOICEMAIL saying "You are a LIAR. You told us you were going to East Lansing and you LIED. We don't want your service ever again. So don't call us." So guess what Shaggin Wagon? I won't...and I will be sure to tell all my friends about it. more

I called the day before New Years Eve to verify they would come out to Dewitt. The gentlemen was very professional and said yes but it may take 1-2 hours for the pick up. I called NYE for a pick up the the person told me they were busy with East Lansing & would not come out to Dewitt. I told him what I was told the day before & he rudely said, "I don't know who talked to but we're not picking up in Dewitt". No apology or nothing! I called Spartan Cab and they came immediately!! more