Heard that this place didn't deliver several bouquets for Valentine's Day from a close friend. Frien's boyfriend called, no answer, no calls received about not being able to make the delivery. The next day, the woman who answered the phone said they can't guarantee deliveries and don't have time to let people know about it. Here's a simple answer - keep track of your sales and know what you're able and not able to do. It's called business 101. Don't trust this place if you plan to send flowers to someone you care about. I hardly ever write reviews, but this is absolutely unacceptable.