I made a reservation for my husband and myself for our anniversary. When I called I requested a table by a window. ""Sure, no problem"", I was told. They even asked if we were celebrating a special occasion. Around noon on the date that we had the reservation for I received a call from Salty's confirming our reservation. I was impressed that they took the time to do this. Unfortunately, between the time of that phone call and when we arrived for dinner, our reservation somehow no longer existed in their system. There was one other reservation for someone with the same last name at the same time but ours wasn't there. They were able to seat us about 10 minutes later at a table way back near the kitchen. When I mentioned that I requested a window seat I was told that there weren't any available at that time. At this point I was steaming mad and we almost walked out. The hostess must have gone to her ""superior"" because a lady (who I assume was a manager, she never introduced herself) came to our table to explain what must have happened. ""What probably happened was that someone probably called in to cancel a reservation and yours accidentally got cancelled instead."" When I mentioned that I requested a table by the window I was told that ""window tables are first come, first served"". Hmm, maybe they should inform their hostesses (or whoever answers the phones to take the reservations) of this fact. In the meantime a table had been cleared by the window and the manager did ask if we'd like to move to it. Sure, that was fine, but the ""Christmas Ships"" were running on the Columbia that evening and by the time we did get our window table the boats had already passed by. We both ordered the fish and chips and no drinks (just water). I wasn't in the mood to give them any more of our money after the big mixup. Yes, the fish and chips were good, but not worth the $19.95 they charged per plate. I don't think we'll be making a return trip to Salty's anytime soon.
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