Saddleback Plumbing Heating & Air

We recently bought our house in the area and a friend recommended Saddleback Plumbing when we had a leaky pipe. They were very efficient and dispatched a technician within 30 minutes. The technician Ryan H. was very thoughtful and even put shoe covers on prior to entering our home because it had rained earlier in the morning. He was very efficient, professional and knowledgeable. He fixed the leaky pipe quickly and also made recommendations on fixing the faulty water shut off valve along with a regulator before it caused more costly problems - we were already aware of the need to fix these plumbing problems during home inspection (he was not trying to upsell their services). The best part is, he gave us a good break on pricing for having both problems fixed during the same visit. He worked diligently and we are very happy with his work. We will definitely use Saddleback plumbing for our future plumbing needs! more

I used an Amazon voucher for a tune-up and review for my heating and air conditioning system. Saddleback's Peter A. came to check the system - he was on time, efficient, and informative. I like that they are a family owned business and plan to use Saddleback when I'm ready to up date the system. more

Saddleback Plumbing personnel are very professional, knowledgeable, courteous and responsive. I have used Saddleback on many occasions. Most recently I purchased a total new Heating and Air Conditioning system for my home from them. James V. and Bryan K. delivered, installed, and tested the system in one day! They clearly knew what they were doing and went out of their way to do a super job. They wanted to be sure that I understood the system, what they were doing, and happily answered all of my questions. I was impressed with their skills. I would highly recommend Saddleback. These two gentlemen should be recognized for a job well done. I will most certainly continue to use Saddleback for my future needs. Thank you! more

Ken S. for Saddleback Plumbing is fantastic. more

A friend recommended Saddleback Plumbing to us. We were very happy with the service that Kenney M provided. He was professional, quick and the repair was reasonably priced. We will definitely call them in the future. more

This was the second time I used Saddleback and I have been happy with the service both times. Very professional and completed the work quickly. This call was for a leaking copper pipe between the first and second floor. The technician, Kenny M, handled it quickly. Very happy with the service. more

Saddleback Plumbing are heros in the eye's of my family. I phoned to set up a repair of my Ac unit and spoke to an angel named, Lauren. She told me that she could have a tech out to my home within 48 hours. I was thrilled because this was two weeks sooner than anyone else had offered and I expressed to her that it was literally a ""life-saver"" because we had just that moment picked our 13 1/2 year old dog up from the surgical center where she had undergone a surgery to tie back paralyzed muscles in her larynx that had been blocking off her supply of air and suffocating her. When we were being discharged at the hospital, the doctor told me that ,""these dogs need to be in air conditioning constantly because they cannot be allowed to pant and they cannot ventilate themselves properly"". I explained to Lauren that our Ac fan unit had burned out the day before and we were so grateful for such a short wait offered to us by Saddleback. We hung up and my family and I prepared to work around the clock with ice and fans to try to keep our dog cool. Within 2 minutes, Lauren was on the phone calling me back. She had spoken with management and the decision was made that a technician would be at our home that evening to fix the problem so that our dog would be comfortable and safe! I literally came to tears...there are no words to describe the relief that washed over my already totally stressed out family. Saddleback Plumbing and Lauren helped us to get our dog through the first most critical days of her recovery . We feel forever indebted to your company and will NEVER use anyone else. Your technician was prompt and wonderful. Another person called us to give us a status on his arrival and offer ""best wishes"" to our dog in her recovery! Each time we spoke to anyone in the office they mentioned her and wished her and us well. It was so comforting. And, in todays times, when people can be so detached and self consumed, it was the most refreshing experience and, it could not have come at a better time, as we were so stressed and devastated by her condition. I am happy to tell you that she is recovering well and comfortably enjoying her air conditioned home! THANK YOU SADDLEBACK PLUMBING and big kisses for Lauren from Phoebe (our pitbull that had the surgery)! <3 more

Have been using Saddleback Plumbing over 10 years and they always send out a great plumber. My last 2 calls were for what I thought was a significant problem but they found the problems were minor and did not charge for either call. Over many years they have installed a water heater, a toilet, an instant heat device, a new exterior water pressure gage & replaced over 4' of pipe between 2 walls---all very professional !! George Economos more