Ruby's

When i came to New York i was very surprised to find that there was a place to find a little Aussie community. I got rave reviews about Ruby's and took a couple of people to take a look. Happy to say the food was amazing, cute Aussie names for the burgers, not too cheesy. However this is not the place to go for the laid-back authentic experience that people love about Australia. One of the guys was British for one and the other although Australian thought he was all that and a bag of chips. Both of them far more interested in picking up the local girls than giving friendly service. We did get what we asked for in a timely fashion, so can't complain there. So if you are looking for a little taste of home, or looking to find out what all the fuss is about, this is not the place. If you are looking for a cute little place to eat, with good food and the occasional Aussie accent then check it out. Pros: Good Food, prompt service Cons: Not a good Australian Experience more

Fantastic , sensational............ I don't know what people are talking about the staff are extremely pleasant and polite and service is fast and good. Looks like there has been some changes there as a new group of staff are now working there and they have made it a very pleasurable place to hang out and eat. The food is amazing the best burger I have ever eaten in my life! I'm addicted ! I will be back there for sure! for my next burger fix :) Pros: fast and friendly service with Best burgers anywhere Cons: dont take credit cards more

super delish burgers! BIG portions. i didn't try anything else but they're super friendly in this super tiny place (okay i'll stop using the word s... more

So my work associate and I decide to google Ruby's because we heard how great the tuna panini is. I checked out the website and made a point of taking a look at the delivery map to be sure they delivered to our office. Indeed, we were well within the 'zone 1' delivery area so we called and ordered lunch. The woman who answered the phone said they didn't deliver to our area. Not wanting to get into it with her, we apologized and said we must have misinterpreted the map on their website. I offered to go pick it up instead. It was quite a walk, but we were hell-bent on trying these tuna paninis. When I got there, the frazzled waitress asked what I had ordered and then proceeded to PICK IT UP OFF THE FLOOR OUTSIDE THE KITCHEN DOOR!! Yes, it was wrapped and yes it was in a small handle bag, but c'mon, people-- no shelf space? can't keep it on the counter by the register? There's just no excuse I can come up with why you would keep a customer's lunch on the floor. I quickly paid for the lunch ($19 and change) by handing her a $20 bill. She paused and asked if I wanted my change. DID I WANT MY CHANGE?? Clearly she needed it more than I did and I walked out. So let me get this straight: You suddenly on a whim decide you don't deliver to a location that is within your delivery zone. You make me come pick it up and upon my arrival you pick it up off the floor and hand it to me. And then you want to keep my change?? Here's the thing: NYC is a big city. Lots of restaurants. And yes, the sandwich was good. Very good. But don't for one second think that a tasty sandwich will compensate for shoddy service, attitude from a waitress that works in a dive, or poor manners. Clean up your act, Ruby. Pros: Good tuna panini Cons: Absolutely everything else about the place. more

Very small, short menu but what they do they do well. This is a favorite stop when I'm shopping around in Soho with excellent burgers and salads, b... more

My friend and I were looking for something cute and affordable for lunch today, a quick diversion from work, and we stumbled upon Ruby's. Its adorable and the food was AWESOME. I had a burger with sweet chili on it, with cheese, served on ciabbata and it was EXCELLENT. My friend loved her salad. The service was good, well average at least...we clearly didn't experience what others on here did. Anywhoo...great little place for lunch. I've already recommended it to some friends in town. Pros: Adorable atmosphere, tasty eats, affordable Cons: they don't take credit cards more

I love the food here, and despite the influx of models and hipsters I think it's worth a visit. I admit this place does not have great service. however, it's sooo tiny and casual I wouldn't really expect anything else. This place is literally about twice the size of my bathroom, and the servers usually hang around outside and talk to their friends. It's weird but if you want food, you often have to call them out and ask for it. They don't seat you, and if you ask, they'll just point somewhere. If you want great food, and no frills it's definitely worth a try. Pros: Good food, casual scene Cons: snobby serivce more

Its small, so you will miss it if you dont look for it. Its usually crowded with models and beautiful Australians, so while you wait for your food thats worth waiting for, there is very good people watching. All the food is amazing! Love this place and great for take-out too. more

got the grilled chicken and veg sandwich to go. it was realllllllllly good. Can't comment on the service because i didnt eat there. Pros: tasty Cons: slow more

Service was bad (we had to plead with the waitress for cutlery, napkins, water, salt and pepper). The staff made us feel so uncomfortable being there. The coffee was so average, even after asking for a new cup it was no better. The food sucked. How can you stuff up avocado and toast? All under the nose of the owner, who was in the cafe at the time. Just a badly run operation, from start to finish. Give this place a miss. Pros: good location Cons: staff attitude, food, coffee more

This place has the best burgers in the city. Get the Bronte burger - it is amazing. The pasta is also great. I have been there several times and the food is always great. The latte's are also amazing. Really cool and chilled out place with great music. Perfect if you want a nice chilled out time. Pros: Great food, Chilled out, Value for money more

Loved this find. We had great service, amazing food, great atmosphere. Too bad others had bad service, we didn't experience this at all. In fact they brought our bill two minutes after we asked for it, they apologize that it took so long and took a $6 milkshake off the bill! It wasn't necessary yet they did it anyways. Loved hearing the Australian acents and cool surf-esque vibe. Worth checking out! Pros: Atmosphere, price, delicious more

I love the food here. BUT THE SERVICE IS SOME OF THE MOST TERRIBLE SERVICE I HAVE EVER EXPERIENCED. It's not like you don't get your food or anything. I've gone to this place 3 or 4 times now and EVERYTIME I eat there, the servers are just completely rude. (I gave this place enough of a shot, but NO MORE). Yesterday, my girl and I walked in and stood there for about 2 minutes until one of the servers finally looked at me, I said, "for two?" he looked the otherway and said, "yeah yeah, sit anywhere". There was another couple that sat down, waited for 5 minutes while the servers completely ignored them (mind you there was only us plus two other customers there). After awhile, the couple just left! It's really too bad there food is so good because their service is just so completely horrible. more

You can hear the Aussie accents from the side walk! This place is great. Friendly service from ex-pats and food to die for. It may be small, but once you are seated, you have plenty of room and don't have to keep your voice down to keep the patrons next to you from eavesdropping. The owners are a friendly bunch and are often around for a chat. The coffee is excellent and burgers are fantastic - especially the 'Whaley Burger'. A must for all lovers of Aussie culture. more

Tiny restaurant with packed tables. The sandwiches are inexpensive and tasty. The coffee is great and alcohol is byo. Great place for a quick bite. The Australian accents are a plus too. more

After walking through SoHo for over an hour and pondering what to eat, my boyfriend and I were pleasantly surprised to happen upon Ruby's. This place is TEENY, but we didn't feel cramped at all. It was prime time on a sunny Sunday afternoon and we were seated quickly (although we did have to share our table with another couple). The menu specials were outstanding: I had a fantastic pumpkin and arugula salad with goat cheese, balsamic vinaigrette, and pine nuts. My boyfriend enjoyed a delicious prosciutto and mozzarella panini sandwich. Everything in this place seemed light and airy. Highly recommended! Pros: Fantastic menu Cons: Limited seating more

The waitstaff here is EXTREMELY rude - we had to ASK to be seated - once we were seated he was NOT friendly. I asked him for a glass of water and he actually ROLLED HIS EYES at me!! The waiter just hung out with his friends outside and acted like he was doing us a HUGE favor by serving my food or taking my order. We were totally ignored. On top of all this my food appeared to be reheated pasta (not freshly made). I was disgusted at the way we were treated at Ruby - I live right in the area and go out all the time and tip quite well. I will NEVER go to Ruby's again and would NOT recommend it to anyone. Pros: inexpensive Cons: , Reheated Food more

I love Ruby's. The staff of Australians are friendly and funny -- the food is incredible and very reasonably priced. A great neighborhood place -- still seems possible to get a seat quickly. Not for long, I fear! Pros: Fabulous food, Inexpensive, Fun Ambience more

Have been there twice now, and it is a real nice friendly place. It is a great place to sit down, and enjoy some coffee and dessert. They have food too. I have the meat pie which was very good. The music is great too. The place is definitely small, but that kind of adds to its whole atmosphere. Totally recommend stopping in for a bite Pros: Sticky Date pudding, Sticky date pudding, Sticky date pudding more

What a breath of Fresh air in Soho! Great food (sticky date and salads to die for!!).. From the seats in this place, if you listen hard, you can almost hear the sound of breaking waves at Bondi Beach. Fresh music, great food, young staff and excellent coffee add to a seductive brunch/lunch/ and (soon to be drink) establishment. Pros: cool, tasty, relaxed Cons: parking? more