Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Ruby's
|
|
Review by:
citysearch c.
|
|
Review content:
So my work associate and I decide to google Ruby's because we heard how great the tuna panini is. I checked out the website and made a point of taking a look at the delivery map to be sure they delivered to our office. Indeed, we were well within the 'zone 1' delivery area so we called and ordered lunch. The woman who answered the phone said they didn't deliver to our area. Not wanting to get into it with her, we apologized and said we must have misinterpreted the map on their website. I offered to go pick it up instead.
It was quite a walk, but we were hell-bent on trying these tuna paninis.
When I got there, the frazzled waitress asked what I had ordered and then proceeded to PICK IT UP OFF THE FLOOR OUTSIDE THE KITCHEN DOOR!! Yes, it was wrapped and yes it was in a small handle bag, but c'mon, people-- no shelf space? can't keep it on the counter by the register? There's just no excuse I can come up with why you would keep a customer's lunch on the floor.
I quickly paid for the lunch ($19 and change) by handing her a $20 bill. She paused and asked if I wanted my change.
DID I WANT MY CHANGE??
Clearly she needed it more than I did and I walked out.
So let me get this straight:
You suddenly on a whim decide you don't deliver to a location that is within your delivery zone.
You make me come pick it up and upon my arrival you pick it up off the floor and hand it to me.
And then you want to keep my change??
Here's the thing:
NYC is a big city. Lots of restaurants. And yes, the sandwich was good. Very good. But don't for one second think that a tasty sandwich will compensate for shoddy service, attitude from a waitress that works in a dive, or poor manners.
Clean up your act, Ruby.
Pros: Good tuna panini
Cons: Absolutely everything else about the place.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|