What Andy said! except I actually did buy my bike here. During my first visit Todd helped me and my friend Peter navigate the aisles of this place (which happens to be a mile from where I grew up in Big Bend, WI, geez, what are the odds?!??) which is huuuuge. Pulled out a ton of bikes from both the cruiser side and the sportbike side. Really spent a lot of time with us.
My second visit, with my dad, I had decided on getting either a Ninja or a Suzuki GS500. They were clean out of the Suzukis, but I sat on a bunch of Ninja 250s and 500s. Todd was super helpful but never pushy.
On my third visit, I went by myself and Todd was helping someone else when I walked in. He saw me and waved "Hi Sandy!" DOH! Come here often? Uh, yeah, I guess so. I made my purchase (2008 black Ninja 500) that day and he, the finance dude Steve, and everyone was so very friendly and helpful. A mechanic even rode it down to my parent's house as I was terrified of riding in traffic (since I had only taken the MSF classes and dinked around a parking lot). Sweet!
Super nice people, and they gave me a 30-day warranty in case anything went wrong, which nothing has. The bike was in great condition, and they take pride in making sure their bikes are ready to hit the streets once they leave the showrooms. Decent prices that reflect KBB values, more or less. And they are willing to negotiate, within reason.
Before I left, Todd walked me through the bike, showing me all the basics, how to check the oil, put in gas, take off the seat, basic stuff, but good for this newb to know. He even offered to help me with my skills as a group of them go out riding on Sundays and don't mind hanging with the newbs. Or at least that's what they said. ;) Haven't taken him up on this offer yet as I want to practice a bit more on my own, but awesome of him to offer the help! :)
Highly recommend. Good guys all around. :D