Rena Travel & Tours

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7399 Middlebelt Rd
West Bloomfield, MI 48322

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(248) 851-3033
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Rena Travel & Tours - West Bloomfield, MI
Rena Travel & Tours - West Bloomfield, MI
Rena Travel & Tours - West Bloomfield, MI
Rena Travel & Tours - West Bloomfield, MI
Rena Travel & Tours - West Bloomfield, MI
Rena Travel & Tours - West Bloomfield, MI
Reviews
( 9 )
( 1 )
( 0 )
( 0 )
( 6 )

Best

I came to them this winter for a trip back home. I needed to find a flight in a hurry and one that was affordable. They understood me and set it up hassle free without me having t...

Worst

Worse service.

I came to them this winter for a trip 2/10/2012

I came to them this winter for a trip back home. I needed to find a flight in a hurry and one that was affordable. They understood me and set it up hassle free without me having to worry about details. Very professional, courteous and warm people. I will be giving them my business in the future. I recommend them to anyone who is planning a trip back home! more

Solid winter getaway to the 12/27/2011

Solid winter getaway to the Caribbean..... love them!! more

unhappy 6/29/2011

Worse service. more

Solid Establishment 4/30/2011

Honest and reliable travel agency. I know what I am paying for and it's always a job well done. Worth it to try their service. They certainly know their stuff. more

rude and pricey 4/4/2011

the lady that ""helped"" me was rude and prices were high. needless to say, i did not purchase from them. more

Marvelous 2/24/2011

Been going to them since Cancun high school spring break!! Always great recommendations. Great prices and service. They recently did a young adult tour across Europe for my brother and I. The weather isn't the best at this time of year, but ask them about it for maybe summer or near then. more

Worse Trip set up 1/12/2011

Months ago, I was told by this fairly tall skinny young girl (if she still works there, she has a really big nose and ears, and oriental eyes, so be aware to NOT go to her) to book this hotel in the Bahamas. She said she recommends this place to her customers and has had great reviews. Well the hotel was bug infested, locks unsafe, room was never cleaned. I can go on, but my head would burst. Prices were not that great either. more

Highly recommend 11/21/2010

They've been in business for many years and from what I have seen their experience certainly shows. They have good prices and are extremely helpful. I recently had a very well planned out trip to Greece for my anniversary and it was put together beautifully. I highly recommend them. Cheers :) more

Wonderful and Professional Travel Agent 9/9/2010

I have been a loyal customer of Rena Travel for 13 years and I am still amazed by the great deals Amira and her staff have come up with for me and my family... Always smiling and greet you by name and their follow up is on target.... My airfare and hotel are always taken care of and make my vacations worry and hassle free.... Whether I am traveling in the US or International I am never disappointed... Thank You Amira and Rena Travel for making traveling enjoyable!!!!!! more

AMAZING TRIP!!!!! 8/26/2010

Just came back (Aug. 14) from a Holy Land tour done by Rena Travel. They booked my air, hotel, and all the tours. It was hassle free because they worked around our student budget and gave us a great deal. The trip was PERFECT and we had such a blast. The tour guides were top notch. Everything was on time, and the trip went very smoothly. I couldn't ask for a better planned trip. I am already saving up money for the next tour they are offering in 2011!! more

Good wholesaler 8/24/2010

I traveled overseas for 2 months this sumer and had a very hard time finding tickets. I am a last minute buyer and this does not work well when most places require advance purchase requirements for low rates. I called a few travel agencies because I was told some of them wholesale overseas ticket prices. After checking prices at a few places, I was given the best deal by Rena Travel by almost $100 over 2 other agencies and over $400 from online! The airline (Royal Jordanian) was not the greatest and they require you to be there 4 hours in advance (pretty ridiculous) or they can give up your seat. But, I was there early and for the price I couldn't complain. I did arrive to my destination on time and in one piece. I was assigned the aisle seat I requested from the travel agent and was called with . I'd definitely use them again for my next overseas trip. more

Expensive 8/5/2010

It's significantly cheaper to buy online. I should have just done so, but was my first time traveling and did not know better. Travel agency need to make profit somehow or how would they stay in business right? If you want to support the business, then go there. If you need to support yourself, plenty of online sites to choose from. more

Great Service 3/5/2010

I had booked my first vacation in 3 years and THANK HEAVENI booked with a travel agent. My trip fell the week that Delta Airline took over Northwest Airline (I hate airlines due to their monopoly and control over consumers!) my flights were scheduled with Delta. Apparently Delta had overbooked their flights and were extremely disorganized and had so many people flightless that day...there was literally tons of people sitting all over the floor and even news stations were called, it was just a mess! Delta offered vouchers but it was a first come first serve basis to rebook. I was referred to wait in a line out the door. I called my travel agent for help in a panic state and was immediately helped. She rebooked me on another airline and had Delta reimburse my money and I made it to my destination same day!! I don't think many of the other passengers in my situation had such luck. So worth it to be carefree on your vacation and know someone is there for you! My family has booked with them for years and they will always have my business!! Pros: 24/7 service more

Price high, just go to Orbitz 2/15/2010

After I booked with Rena Travels&tours, I looked at orbitz just to see. Stupid me for not doing it before, could have gotten hotel and airfare cheaper. But I guess they have to make money somehow. Just go here if you have money to blow. And the girl I spoke to was extremely nice, she definitely was a salesperson, con me into buying. Don't fall for it. Cons: Expensive more

Great Help!! 12/12/2009

I have a family of 4 and was looking for a last minute vacation for Thanksgiving break. I usually book my trips online but decided it was too difficult to coordinate because of the holiday rush. I called in and spoke with Rena (I believe this is the daughter of owner), she was very knowledgable and suggested many things. We finally decided on the Riu Palace Riviera Maya in Mexico (I recommend this hotel to anyone) I am a very picky traveler and she totally relieved me. She requested a crib for my son and suggested early check in. I checked prices with other travel agents but her price was the best. We loved the hotel and would definitely use their services again. I always thought booking with a travel agent would cost more but it was quite the opposite, I saw how hard she worked to get me a good rate and I will definitely use their services again. It saves the headache of searching and searching online and not knowing where to go!! Pros: Very Knowledgable Cons: Very busy place!!!! more

Worst Experience 10/3/2009

The girl that worked there gave me what was ""the best price"" to go to Lebanon. I've been to Lebanon several times (know roughly what's a good deal and not) and all I asked was ""is there a lower fare you can give me? (It's a fair question.)"" She went and talked to this older woman, and both of them rolled their eyes and said, stupid cheap Muslim! Did they refer to me??? Did they not know I could see them and hear them!! I just left! I was angered and hurt! Cons: Hurtful racist comments from custer service, overpriced more
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  • Hours: Mon - Fri, 9am - 5:30pm; Sat,10am - 3pm
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