I have a family of 4 and was looking for a last minute vacation for Thanksgiving break. I usually book my trips online but decided it was too difficult to coordinate because of the holiday rush. I called in and spoke with Rena (I believe this is the daughter of owner), she was very knowledgable and suggested many things. We finally decided on the Riu Palace Riviera Maya in Mexico (I recommend this hotel to anyone) I am a very picky traveler and she totally relieved me. She requested a crib for my son and suggested early check in. I checked prices with other travel agents but her price was the best. We loved the hotel and would definitely use their services again. I always thought booking with a travel agent would cost more but it was quite the opposite, I saw how hard she worked to get me a good rate and I will definitely use their services again. It saves the headache of searching and searching online and not knowing where to go!!
Pros: Very Knowledgable
Cons: Very busy place!!!!
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