I have been scammed by Brian Craft, a.k.a. Air Design.
Brian Craft responded quickly when my a/c was on the fritz. He installed a brand new a/c system at my home in July 2009. Multiple problems, leaks, and code violations have been discovered since. In addition, he led me to believe he was selling me a system eligible for the federal tax credit yet would never provide any paperwork (the system did NOT qualify). He stopped answering calls and emails when I pressed him for information. His website has apparently been deactivated.
He is an unlicensed scam artist and I will be speaking to the eyewitness news troubleshooter and taking legal action. I welcome you to join me if you have also been taken by this thief.
By the way, check out the profiles on the reviews posted below on 2/16-- each and every user has also posted similar reviews on multiple businesses across the country. I am sure this is part of some kind of web marketing sham to make Air Design look legit. How sad.
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