Pro Chrysler Jeep Dodge

Zack from the parts department is a stand-up guy. The entire service dept. is top notch. An all-around good place more

I bought my first car from Pro Chrysler Jeep Plymouth Eagle in April of 1994. I've been going back off and on for parts and service ever since, even if I didn't buy my other cars from them. I did some telephone work for them a couple years back, and sat and talked with the owner, John Schenden, for a bit when I was there. Didn't strike me as a big time business owner. I could have had that same conversation with one of my coworkers. He was a everyday, normal guy, and that attitude seems to be passed on to his employees. They all seem to talk to you on a level that's not like it's someone trying to take your money and send you on your way. Took my car in for service a couple days ago, and if you've ever dealt with a typical car dealer service writer, you probably dread even going there. Not the case here. Everything is easy, the conversation isn't even close to being tense or combative like I've experienced at other places. The service writer and the technician both took the time to explain to me exactly what was going on with the car, and what my options were, even going so far as to tell me it was ok to take the option that didn't involve giving them more money (!). Like the last reviewer said, Zack in parts has been there forever, and is always extra helpful and seriously knows his stuff. I would definitely recommend Pro to anyone for sales, service or parts. And I'll definitely be back. more

The people at Pro Chrysler are REAL! Surprise! A car lot with actual people - not annoyinly robotic salesmen - ready and willing to help! I rolled up on their lot, hopped out of my friend's car and pointed to the one car I had come to see. Chip Smith didn't try to persuade me to buy a new jeep for $20,000. He didn't try to show me the 2003 Mitsubishi Lancer on the front lot. He let me settle for the cheap Ford Focus. And he let me work my own numbers. That's right, I basically told him what I wanted to pay and for how long, and he said OK we're done. Shook hands, and that car was mine. No hassles, no sketchiness, just good (and SMART!) people. Other than that, they have won a bunch of awards over the years (including being the first five-star Chrysler dealership in the country... I'm not sure what that means but it's written on the floor mats they gave me, so it's probably important.) They also won a quality dealer award from Time Magazine. I highly recommend going to see the folks at Pro Chrysler Jeep, though their used car selection is veeerrrrryyy limited. They specialize in new Jeeps and Chryslers. Try 'em out! more

I've always had a Jeep of some sort. And over the last 10 years I've taken those Jeeps to Pro Chrysler for service. Their service department has always been trustworthy, friendly, and easy to work with. The parts department is just as pleasant. Everything there has been top notch. A couple of weeks ago I finally bought a new car from them, a 2010 Jeep Wrangler Rubicon. I worked with Dennis Haubert and he's been a pleasure to work with. Other people helped me through the process of ordering the car and finally picking it up and buying it, but Dennis has been the cornerstone of the whole thing from start to finish. Everything went very smoothly. The new Jeep is meant to go offroad so I had lots of aftermarket parts to put on it as soon as I got it. When I dropped it off and picked it up, Chris and Bill in the service department were very helpful. It couldn't have gone any better. To top it off, Dennis gave me a ride home when I dropped it off and he helped me get the Jeep home when I picked it up. He's not making any money by helping me -- he's just doing it because he's that kind of guy and Pro Chrysler is that kind of place. I really recommend this dealership for purchasing a car as well as getting any parts or work done on a vehicle. They really are the cream of the crop! more

guess you have to see how bad the others are to appreciate how great Pro is. I went to Pro because a friend told me about how awesome the finance department was and that they can get anybody financed. Long story short, I had a 580 credit score and thought I was never gonna be able to buy a car. Sam Hill in the finance department helped me go through the process and truthfully, l was sure there was a mistake because it was so simple and straight-forward. No kidding, I kept waiting for someone to tell me I was being punked. I filled out my credit app on their website first. Sam found the financing, and then worked with the sales department to find the vehicles I could choose from. But get this, based on my phone call and emails with Sam, Edmund my salesperson had the perfect vehicle washed, filled with gas, and ready to test drive when I arrived for my appointment. They listened, how fantastic is that, the dealer down the street I tried to work with before tried to force me into a new minivan, Sam & Edmund knew I wanted a midsize front wheel drive sedan. Edmund was great, the car is exactly what I wanted, They made me REALLY REALLY good deal on the price, yes even with bad credit they worked with me. Best of all, Sam was able to work out getting me a warranty and gap insurance for my loan, plus set me up with a free year of roadside assistance, a free year of oil changes and, I got a free year of ID theft, just to thank me for buying a car at Pro. Because of their help, and some pointers from Sam, 16 months later my credit score is 711. Wow, they did such a good job for me that with friends and family I have sent 6 people in to see Edmund and Sam, all 6 bought a vehicle, and just to thank me, I have received 6 referral fees, how cool is that. I didnt feel forced into buying, always got honest and straight forward answers, got a great deal, love my car, fixed my credit, got paid for referring people all because I got a name and went to Pro. Since then I bought a second vehicle at Pro, the process went even quicker and easier, so I wont ever go any place other than Pro to buy a vehicle. Sam and Edmund and Pro have earned a customer for life. Thank You! more