I've got a bunch of different pets (dog, cats, boa, bearded dragon and cockatiels) and it's always hard to find a single store to get what I need. Pets and More has an amazing selection of pet products. I feed Innova to my dog, Wellness and Nutro to my cats and I'm always looking for healthy treats for all of them. They specialize in healthy food and treats, but the best part is their prices are so much better than the big guys it's great. As for customer service, I say the have the most knowledgable staff I've ever seen. They seem to all own dogs, cats, birds, reptiles and small mamals...it's an amazing place and worth the trip every week or month. I've heard they also have kids birthday parties in the back of the store, pretty cool. They don't carry much in the way of fish stuff and they don't sell cats or dogs, but they will refer you to an adoption group (I got a great cat from CARE, who they refered me to). Enjoy and take the kids if you have them....they'll be amazed.
Pros: Thumbs way up, great selection, prices, customer service
Cons: small fish department (mostly just fish food)