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Pet Menu - 7 Reviews - 191-19 Northern Blvd., Flushing, NY - Retail Shopping Reviews - Phone (718) 939-4738

Pet Menu

191-19 Northern Blvd.
Flushing, NY 11351
(718) 939-4738
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The ONLY place to take your dog to get groomed! Been going there with my princess Daphne the daschund for over 5 years!! Caring, nurturing people and reasonable prices!


Now that I live in Long Island and shop regularly in PetSmart I notice a world of difference. Pet Menu isn't very clean and the customer service is the pits. I've noticed the ow...


Horrible experience !!!! If you LOVE your dog(pet)...then dont take them there!!!! The service is horrible and customer service is so rude. My dog was given back to me with a red rash!!!! I felt like I left it with some amateurs....Seriously worse place worse service overall!!!! Next time I know better and spend some more money and goto petco or petsmart!!!! more

Grooming :) 5/28/2011

The ONLY place to take your dog to get groomed! Been going there with my princess Daphne the daschund for over 5 years!! Caring, nurturing people and reasonable prices! more

Yes, I'll have to agree the owner is rude 4/24/2009

Now that I live in Long Island and shop regularly in PetSmart I notice a world of difference. Pet Menu isn't very clean and the customer service is the pits. I've noticed the owner behaving horribly rude on several occassions. Perhaps Bayside shoppers are better off going online or trying Target until PetSmart comes to you. more

Pet Rude 4/23/2009

I have been shopping here since 1996. I have two cats and a dog/ rescue, that I actually got from a girl who worked here years ago. I drop about $200 a month here for 13 years and I barely get a hello from them. I have seen the owners being rude to their own employees. The prices are good and they have a good selection but after today I will be taking my business elsewhere. The rudeness is no longer worth the convenience. My four year old daughter got her fingers stuck in the cart that was full of cat & dog food cans.,trying to get her finger out she tipped the wagon onto herself and all fell to the floor. One customer out of three on line waiting to be checked out came over to help. Mind you we were right next to the register. He returned to line when all cashiers continued to ring. Not one of them including one of the owners came to help or even ask if we were O.K. They all kept ringing as if nothing was going on. I finally got my crying daughters fingers free of the wagon and started to pick up all the cans and replace them to the wagon. My daughter was still crying rather loud, so it's not as if if they couldn't hear the commotion. I stopped picking up cans to look at her fingers and they were swelling rather quickly. I was starting to get worried so I asked the owner if he had ice. He said I don't know and kept ringing out customers. So there you have it. I'm done. And these are animal lovers? He couldn't find any sympathy for an injured 4 year old? So I picked up my daughter left the rest of the cans on the floor and took her to the doctor. I'll spend my 3 thousand dollars a year someplace more polite. I found a very nice place in College Point that carries all the same stuff, and the owner is a complete doll. Good Bye Pet Rude!" more

Avoid their online order like the plague... 3/28/2008

Let me share with you my horror-story of ordering from Pet Menu. I placed my initial order 2/26/08. It was a simple order of a small ceramic terrarium dish costing $1.79. On the website it was indicated that multiple colors were available, so I indicated I would prefer a black dish (the color shown in the photo on the website.) I received an auto-reply directly back from Pet Menu stating my order was placed, so initially everything seemed as it should be. The website indicated that everything shown online was in-stock unless I was contacted and told otherwise, so I waited patiently for my shipping notice. And waited. And waited. On 3/5/08, after receiving no notice that my item had shipped (the website states that items should be received within 6-10 days…this was day 6—should have HAD the item by now!), I decided to contact the seller. I emailed them at the email address listed on their website, only to have it bounce back to me as an invalid address. Turns out they have 2 addresses listed on their webpage, and the clickable email address is incorrect. Lovely. I sent an email to the correct address asking for an update, and also decided to call them at the number listed on the page. I called the seller at their retail location, and was told that the “person who deals with the online orders is not in. Call back tomorrow.” I’m patient, so I decided to give them the benefit of the doubt (plus, the website said they check emails daily, so I should have had an email from them by the next day anyway!) I called the next day…still not in. Called the next day…still not in. Still not response to my email inquiry. I decided to ask the person on the phone if the seller had a personal email address I could contact him at—she gave it to me, and I re-sent my status inquiry to his personal email address. No response. I finally reached the guy the next day, and he told me that the item was out of stock and should be in the next Wednesday (3/12/08) and ship that day. Wednesday came and went…I received no notice of shipment. On 3/15/08, I found the terrarium dish I ordered at a local Petco and just bought it there. I emailed the seller and requested that my order be canceled, as it was clear that they had no intention of ever placing my order anyway. I washed my hands of the matter, and hoped to never hear from Pet Menu again. Then on 3/21/08, I received an email from the seller’s personal email address…my item was shipped that day. On 3/26/08, I received my $1.79 terrarium dish in a beat-up, reused terrarium bulb box that was actually falling apart to the point where it almost opened up before it was delivered to me. I opened the box to the dish I no longer needed, and to put the icing on the cake, found…a WHITE dish. more

Pet supply superstore 10/28/2005

This is a great place to get all your pet supplies. Prices are pretty good and selection is great! Huge location and they have pretty much everything! Bayside / Flushing have on Petco or PetSmart so this is the next best thing. Also has a grooming section in the back. One negative though - the parking on a Saturday or Sunday is tough! Too bad they don't have a lot. more

Great Selection of Pet Products 6/24/2005

For some reason the pet stores around me keep going out of business. I guess because of the big name chain stores popping up. However there isn't one of those big stores by me either. Pet Menu has everything for a pet -any type. All types of food. litter leashes, etc. They have plenty of parking in the lot right across the street. Dogs are welcome in the store and I have seen many from the local animal shelters coming in with their walkers as well. They also have nail clipping and grooming services. The prices are reasonable and they always have sales and coupons. They also accept manufacturer's coupons. more
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