Perfect Teeth

So the first thing I will say is this review should be rated excellent, instead of good. Let me briefly explain why it's not. First off, the dental staff was fantastic. The woman who did my x-rays and dental work was fantastic. The woman on a second visit who did my cleaning was equally fantastic. Both of them were very personable and skilled, not at all what you expect from a dental visit. So why the low review? Well both times I went to Perfect teeth before any work was done I was shown a bill of what each item would cost me and what my insurance covered, which is how it should be. Both times before leaving I paid the amount owed for my bill. About a week later I received a bill saying I owed more money. What this actually showed was the insurance didn't pay them what they expected for the work done and instead of dealing with the insurance company they decided it would be easier to pawn the difference off on me. I threw that bill in the trash. It's not my job to pay what the insuran more

So the first thing I will say is this review should be rated excellent, instead of good. Let me briefly explain why it's not. First off, the dental staff was fantastic. The woman who did my x-rays and dental work was fantastic. The woman on a second visit who did my cleaning was equally fantastic. Both of them were very personable and skilled, not at all what you expect from a dental visit. So why the low review? Well both times I went to Perfect teeth before any work was done I was shown a bill of what each item would cost me and what my insurance covered, which is how it should be. Both times before leaving I paid the amount owed for my bill. About a week later I received a bill saying I owed more money. What this actually showed was the insurance didn't pay them what they expected for the work done and instead of dealing with the insurance company they decided it would be easier to pawn the difference off on me. I threw that bill in the trash. It's not my job to pay what the insurance chooses to debate paying. It's their job to talk to the insurance company and settle the problem. To think I recommended the place to about five people after my experience there before I received this surprise. more

Everyone in the office was so delightful. I felt comfortable from the moment that I walked in. Hillary, Deb, and were so nice as well! I have had no prior problems with my teeth and no pain. I just wanted to get an exam and get a cleaning. I had been to other dentists before this one though, and each one would tell me that I needed thousands of dollars of work. Dr. Thompson was so friendly and nice, as was the hygienist. and I had a good feeling from the moment I was getting my x-rays-no scamming here! They are very honest in this practice and will tell you how it is. I even got my cleaning done on the same day. Can't beat the customer service, the honesty, or the value. more