Paul Evert's Rv Country

Brought in 6/21 for broken windshield and awning. Fernando said that because it was an ins. claim we could get so much more done because ins would pay for so many things.Time passes, finally, we are told we can pick it up 7/29! ( summer is almost over, but ok) The person drives it to us, we are charged much more than the estimation, person starts to walk away. Husband gets in,... "wait, drivers windshield is broken". "Well ",they say, your ins should cover it". My behind!!! Our ins is not involved. it happened under your watch!. Yet they tried. Finally on 8/5 we went to pick it up. It was a mess. The battery was dead, and you couldn't see out of the windshield, because of the dirt. There is a sign posted that says after 2 weeks your rig gets cleaned. I guess that expired after 2 months. After we brought it home, the battery kept dying. We looked at it, they weren't even the same batteries that were there when we brought it in!!! They weren't even deep cell!! The people at " Pep Boys" said these aren't even the right kind of batteries for this kind of vehicle.. ( Imagine our surprise!!!!!) So to summerize: We were ripped off lied to, charged for things that weren't done, and feel that we were totally reemed by Paul Everet. I have spoken to no one thgat has been happy with your service, and am starting a campaign to spread the word on how yopu treat people. Sincerley, Terri Telenda Cokley more

We took our RV into PV on 6/21/06 for work on our passenger side window and awning. We also had other work done. It was an insurance situation, which I realize can take a little longer. The servie person that was helping us told my husband that because it was insurance, he could get alot more stuff done because you could charge the ins. co. for it. We were called to finally pick it up on the 29th of July. The rig was driven to us, my husband got in to drive it away, and noticed that now the driver side window had a huge crack in it. The guy that drove it had to have seen it and tried to pass it off! Then the sevice guy said our ins. would take care of it!!! We told him that our ins. had nothing to do with it. They finally called us to pick it up on the 5th of August. There is a sign that says they will clean any vehicle they kept over 2 weeks. I guess that didn't include keeping for the whole summer, because I had to ask them to at least clean the windsheild so my husband could see to drive, and maybe they could also fill the tire with air. We are certain they stole our heavy duty batteries, because we couldn't start it without jumping it. The batteries that were in there were not even the right kind of battery for an RV. There is soooo much more that happened, but I have already gone on toooo long. Bottom line: SERVICE TERRIBLE, ATTITUDES GLIB, AND THEY ARE THIEVES. tHEY STOLE AN ENTIRE SUMMER FROM US. ENTER AT YOUR OWN RISK!!!!! Terri Telenda Cokley more