Palace Travel Inc

Thank You! Thank You! Thank You!!! I had a fabulous trip! Everything moved like clock-work--very smoothly, no delays. It was very educational. The only regret I have is that I should have stayed longer. When I plan my next African adventure I will! more

I'm writing you from Ghana -- things are going well.  Today we had our naming ceremony which was completely amazing.  The people in our group have been very pleasant....no issues to report.  I've taken more pictures than Jesus has eyes, and spent more of Visa's money than I'd rather admit. Our hotel was switched from Coconut Grove to the Elmina Bay Hotel --- I'm going to send you pictures, this place is amazing, simply amazing.  I'm extremely happy I took this trip.  I wouldn’t change anything for the world. more

Thank you for all your hard work and attention to detail in preparing our flights to Ghana. more

The Festival in the Desert tour in Mali was exceptional!!! The impression of all 8 travelers, myself included was very very positive. This is mainly due to extraordinary group of guides and drivers we had and overall superb organization. more

First, Palace Travel gave us an honest assessment of all of the cost we could expect. The fact sheet that they provided us contained very helpful advice and tips to assist us as first time international travelers. I then had more questions that I e-mailed to them, which they answered promptly. more

I am back from Ghana and just wanted to let you know that we had a wonderful time. Anamabo Beach Resort is a great property with a beautiful beach. Your agents in Ghana were very responsive and took great care of us. The tours of Cape Coast Castle and Kakum National Park were great. I have to put in very special praise for our guide. He was very friendly, responsive and flexible to the needs of our group. Our group had a great lunch at a place on the way to Kakum (Han’s Cottage), which he suggested. When I became petrified on the canopy walk, it was our guide's gentle encouragement that gave me the courage to persevere and make it across. We appreciate all of your help! I will highly recommend Palace Travel to anyone I know traveling to Africa. Very best regards. more

Words can’t express how amazing the trip was for us. My wife and I travel quite often but we both can honestly say that it was the trip of a lifetime. Since I have always been intrigued by the transatlantic slave trade, it was an awesome experience to witness firsthand many of the things I had only read about in books. I have to admit that since most of the books I’ve read about slavery were written by an American author, their writings can not come close to a tour of Elmina or Cape Coast Castle provided by a true “African.” more

Our trip was amazing! We really appreciate all the hard work you did to make this trip enjoyable for the group! We were EXTREMELY pleased with the tour agent in Ghana, especially our tour guide. Thanks. more

Our trip was wonderful! Thank you for all of your help. Kenya and Tanzania were wonderful highlights. Egypt was spectacular!! Thank you for ALL that you have done in order to make this a super trip! Thank you, thank you, thank you! Without your help, insight and guidance, I could never have accomplished any of this! Palace Travel gave me the best personal attention anyone could ask or hope for. You followed through, provided much helpful advice and were always courteous and patient with my many detailed questions. I am most grateful! I look forward to planning other trips with Palace Travel. It is a delight to work with you. Thank you for a job well done! more

Thank you all for the marvelous arrangements for our trip to Senegal and Cape Verde. It was one of the greatest experiences of our lives. The attention to detail in every aspect of our trip was duly noted. The tour guides were excellent. Le Meridien was absolutely fabulous, as well as all of the other hotels. Again, I must thank you for all of your efforts. Your kindness and professionalism throughout the organization of our trip is greatly appreciated by me and my family. As a result of the enjoyment that we experienced on this trip, we will definitely call upon the services of Palace Travel when we visit Africa again and I will definitely recommend your company to others. Thank you for making an experience of a lifetime memorable forever. more

Palace Travel provided an itinerary that was accurate and complete. When we arrived in Ghana, our tour guide met us at the airport on time and was with us during every waking hour thereafter. He was friendly, knowledgeable and, most of all, patient. In addition to our tour guide, the driver, was also great. He did his job expertly. Most importantly, we were able to visit and see all that the tour documents advertised and then some. Clearly, in an age and time when the consumer often falls victim to scams and anemic service, our experience with Palace Travel was much better than we could have ever imagined. more

As a retail travel agent, I was working with a University professor who wanted to do a 10-day study course in Ghana. He had very specific requirements. Each day he needed a room where he could lecture and have a classroom discussion, which were part of the course. He wanted to make sure that the itinerary addressed specific elements of the course, and that the guide provided would have an academic background to discuss those elements. He also wanted guest lecturers from some professors located in Ghana. \r \r Palace Travel set all this up for me, and the professor was extremely satisfied. They made all the local arrangements in Ghana, and provided me with the background information. That way, I could concentrate on advising the professor and his students, collecting deposits/final payment, insurance, and so forth. Palace Travel prepared an emergency contact list so that the students could leave that information with their families at home. Their ground operator in Ghana was available to handle any changes that were needed, on the spot. \r \r I would have no hesitation in recommending Palace Travel for being your partner in travel to Africa. more

Dear Palace Travel, The trip was great for our educational purposes. I hope to have the chance to lead another one of these group trips soon. more

Please forgive me for my delay in contacting you. The Guides were extremely knowledgeable, patient and professional. They were always early for our pickup times; they knew the plan and helped familiarize ourselves with what we needed to do when they weren’t around. They were rich with information about the history, animals, sights, politics, etc. They were truly a pleasure.\r \r The Hotels were very nice and the staff was hospitable. The restaurants were nice, with great atmospheres, delicious foods and a wide selection. \r \r The itinerary was jam packed with everything that we wanted to do. We saw and experienced so much that it was impossible to articulate the experience to others. It was an excellent diversity of tours, from museums, to Natural Wonders, to local villages, to big cities, to the bush! This was truly an experience of a lifetime and I will highly recommend it to others.\r \r We had a phenomenal time. \r \r THANK YOU VERY MUCH!!! …..and PLEASE THANK the Tour Guides. more

Thank you so much for your kindness and understanding. I cannot begin to tell you how disappointed I am that I am not able to go on my trip. I was so looking forward to it. But I have to think about my health first. I am hoping and looking forward to traveling with Palace Travel in the future. Thank you again for the great customer service you have given to me under these unfortunate circumstances. I really look forward on planning a trip with your travel agency in the future. Please keep me on your mailing list. I will be in touch with you about the South Africa and Senegal trip in March after my recovery. Thank you again and I hope the trip is a success for everyone who will be going. more

I booked a group through Palace Travel to Ghana this past winter and my 7 clients totally enjoyed their experience. The staff at Palace travel was very helpful in guiding me with hotels and what my clients were going to see and do while in Africa. Palace travel went above and beyond even when my clients decided to do their own thing when it came to getting visa and few almost did not get them when they did not follow the directions that were given. Palace Travel still helped my clients all the way through the process and assisted them in getting all of their visas. I am actually working on booking a trip to Senegal with those same clients for 2013. Overall I will work with them again and again and look forward to the great customer service from start to finish. more

I have used Palace Travel several times for clients traveling to Ghana for the USA. They have always returned indicating what an educational and wonderful time they had. And that they would recommend Palace Travel to any and all of their friends traveling to Africa. The tour operators that were used were excellent, knowledgeable, friendly and just wonderful people to be around and with. I am planning to take a group of clients to South Africa next year (2013) and it is my plan to have Palace Travel assist with this tour. I don’t hesitate in recommending Place Travel to all of my clients and friends for their travel to Africa. Palace Travel does an excellent job and their services are outstanding. more

Thank you so much for our wonderful tour of Ghana....\r \r Our guide George and driver Sam did a wonderful job showing us all over Ghana.\r \r The hotels were all great except for the brick tower at Chances Hotel in Ho. luckily our guide George moved us to the Chalets in the other complex which was much better.\r Thanks again for a very memorable trip to Ghana. more

This trip was beyond my expectation. I want to thank you for your wonderful service and assure that I would be happy to recommend Palace Travel and Continental Tours to all my friends and colleagues. I do think your service for academics is really of the highest order. more

I just returned this afternoon from Accra and wanted you to know that we had a fabulous trip. Thank you again for planning our wonderful adventure. Unfortunately the Bakatue festival ended up not happening, but it did not matter at all! We were given plenty of alternative ways to spend our time. The guides were most helpful and friendly as were the people in Accra. I’m happy to say my tour was all positive! more