BEWARE! Olive or Twist advertises that they can host private parties but beware of doing that! They're customer service leaves a great deal to be desired. After leaving numerous voice messages and emails for the ""Events"" Manager I had to go to the Manager, Steve, to discuss what type of event I was looking to host there (a reception for 70-80 people). Steve sent me back to the ""Events""Manager, Emily, who needs to take a few course in customer service. She was SLIGHTLY interested in listening to me and my events needs, until I said I needed the private party area on Friday night. I was looking to spend at least $5000 for one evening of food and cocktails but she said the Manager prefers not to book private parties on a Friday, but, she'd get back to me. Well, after ANOTHER 3 calls and 2 emails later...I'm still waiting. When I eventually called Steve back, he too was less than accomodating. He seemed ""bothered"" that I was calling and didn't even offer my other options (say....ANOTHER NIGHT!) I'm glad my husband doesn't run his business as theses two individuals do or we'd be bankrupt. These two would benefit from some lessons in customer service. After being a customer there for a number of years I'll NEVER spend another penny there and I will be sure to let everyone know of the lousy customer service they can expect from Olive or Twist. Maybe I'm better off not having my reception there...from the ""service"" I have received from them I can only expect they would have found some way to ruin my reception.
Cons: LOUSY customer service
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