Wow...those are some amazingly harsh words by customers with apparent anger displacement. I found this place to be a treasure and didn't even know there was a second floor.
And if the place is so lousy, I wonder why said customer was beating down the door to get in?
Finally this city has many options to go out downtown for.
Pros: nothing else like it in this city
Cons: I had to park in a garabe, but atleast my car was safe
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