Dear Doctor Neshat:
As one who has a perennial “white knuckle” approach to any matters of dental significance, it was with no small fear and trembling that I first entered your office. Fearing the worst, I was met with the best.
The first to see your patients are the ones who will leave a lasting impression. Having been to many medical and dental offices during my lifetime, I must tell you that you have some of the most knowledgeable and welcoming staff that I have had the pleasure to deal with. They set me at ease from the beginning.
Of course, being in the waiting room and being in THE CHAIR are obviously two different matters. Well, let me tell you that the first to greet me was Nina and she put me so much at ease that I thought: “Can it really be THIS easy?” Then you arrived with your assistant Laurie, apologized in advance if the Novocain needle caused any discomfort and then proceeded. When the Novocain set in, and you began the extraction, and I began to wonder “how long will this take?” you said “we’re done and it’s out”. Your professionalism, your competence, and your concern for your patient are exemplary. When you left, Laurie was just as professional and caring in her description of my post-operative duties. I can readily see why your office will never lack patients. I will refer anyone who needs dental work to Nu Image.