I can't even believe the positive reviews I'm seeing on City Search right now. This must be the result of some PR firm that specializes in promoting restaurants or something, because this place was a disaster in every way shape and form.\r
We booked a table for 6:00 PM which wasn’t honored until well after 7:30. We had a large party, 15 people. Restaurants normally take this into consideration and have a table ready or perhaps look in the appointment book and realize that they couldn't possibly accommodate a party of that size at that particular time. In the restaurant game this is called ""taking a reservation."" You do that so people aren't standing in the middle of your establishment for an hour and half wondering what the story is. Due to the extraordinary wait the owner comped us a round of shots, which would have been great if any of the members of our party were from a fraternity. Nothing goes better with a watered-down Ketel One Martini quite like a lemon flavored shooter made by a 17-year-old lethargic bartender. 45 minutes later, half the shots were still on the bar, accompanied by our grumbling stomachs.\r
Off to dinner. 95 minutes after we arrived we were finally treated to some bread and water. I'm pretty sure you can get both of these items faster in Guantanamo Bay. The waitress was rude, forgetful, and completely averse to taking any kind of drink order. My guess: since gratuity is included with the bill her level of involvement, either physical or emotional, wouldn't affect the overall outcome of her tip. (My Moon tacks on a very generous 20% gratuity to all bills.)\r
The wait staff rushed through the ordering process, which gave many of us the false impression that the meals would come out quickly. The ""food"" took well over an hour to come out from the kitchen. When it finally did come, it was cold, tasteless and in almost half the instances the exact opposite of what the guest had ordered. The waitress was even ruder when asked to reheat several of the meals, which were somehow cooler than room temperature. Several of the people at the table, such as myself, decided to simply eat as is, because the wait for hot food would no doubt take us well into the next afternoon, if it even came at all. In one instance a twenty year vegetarian was given a pork chop, which the waitress insisted that she ordered.\r
Dessert. I didn't order any or even look at a menu, it was close to 11PM on a Sunday and I was disappointed in the food, drinks and the service. I decided to chalk the whole experience up to a very pricey loss. My friend ordered a coffee; she's a glutton for punishment and probably grew up in a house where domestic violence was a regular occurrence, so maybe she was homesick after her experiences at My Moon. Of course, twenty minutes later she received a lukewarm cappuccino, which she promptly sent back, once she could actually get the attention of a waiter, which at that point of the night was a small miracle.\r
The Bill. 20% gratuity off a $720 tab is $144.00. Roughly translated, our waitress got $28.00 for every order she took correctly OR $14.40 for every order she took incorrectly; depending on how you look at life. \r
In closing, do not ever go here. Yes, the décor is lovely, but it’s not lovely enough to justify the mental assault of the chef and staff. \r
Cheers, biscuits, & bruschettas,\r
Mike J.
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