I took my bike in for repair, they said I needed new bearings and new tires.
2 weeks later, the job's not done and the tires haven't even arrived yet.
The straw that broke the camels back was when they called me and said that a spacer was missing on the front wheel assembly.
Me: What happened to it?
Them: Oh, well since the mechanic can't find it anywhere, it must have come in like that. So you gotta pay for it and the shipping.
Me: Don't you think I would have noticed the wheel wobbling when I took it up the Pali at 70mph?
Them: Yeah, funny isn't it?
Don't waste your time there, they'll rip you off and take their sweet time doing it.