Minneapolis St. Paul Plumbing Heating Air

good experience more

Great. Timely, professional and answered my questions. more

good more

I called 7pm when a plumber could not come rescheduled for next day 8am. Prompt service done within the hour after estimate and available discounts given. more

I was very pleased with the professional service I received from your estimator, technician and office staff who set up the appointments. They answered all of my questions, and ensured I understood what to expect and how to request my rebates. more

We had two repairmen (one plumber and one HVAC). They were prompt, professional, and friendly and seemed to do a We had two repairmen (one plumber and one HVAC). They were prompt, professional, and friendly and seemed to do a nice job. My only comment is that the service performed seemed to be pretty expensive for what was done. I have no doubt it is high-quality but it just seemed a lot higher that what I thought for what we needed done. To be fair, though, I was given the estimate before the work started and it ended up being less than the estimate because some of the work was done more quickly than estimated. Overall I was very happy and would recommend the service. Just make sure you are prepared to pay what it will cost.? . My only comment is that the service performed seemed to be pretty expensive for what was done. I have no doubt it is high-quality but it just seemed a lot higher that what I thought for what we needed done. To be fair, though, I was given the estimate before the work started and it ended up being less than the estimate because some of the work was done more quickly than estimated. Overall I was very happy and would recommend the service. Just make sure you are prepared to pay what it will cost.? more

I appreciate the efficient, courteous response of the staff who answers the phone, in this case it was Jennifer. She listens carefully and responds quickly. Mark Skog installed a water heater for me a year ago, and I requested him for this last call to drain the water heater and make other repairs. He is a fine plumber. He knows his field, and does quality work. He is intelligent, well spoken, and pleasant to speak with. He explains the work he is doing to the customer, and answers questions, which is important to me. He leaves everything in order, and is very competent, patient, and calm while doing his work. I feel quite comfortable with Mark coming to my house. Thank you for your fine service. more

The technician was not only very competent, he was very friendly. So often, service technicians are missing the customer service concept; being able to explain the inner workings of the equipment in laymen's terms. The technician that serviced my furnace absolutely got it. He did an outstanding job. more

Thank you for making the job you did at my Mom's house a pleasure. I will surely pick your service again should I or my family require any sort of plumbing assistance in the future. more

Our furnace broke down, so we called the number left on the furnace by the previous owner of our house. I described the problem with the furnace and they were able to walk me through a process to clean the "filbet" (or something like that) - which worked - at no charge!! It turned out that the dust created by a home project had causes this part to be dusty, which was shutting down the furnace. It's not common to find a company willing to help, rather than charging $75 an hour for a simple process. Please note: I'm not saying that ALL furnace issues can be explained over the phone, but in this case, I highly recommend St. Paul Plumbing and Heating. more

service person was very professional and courteuous. Provided good information which helped me to make my decision. Repairs were done in a timely and efficient manner. You met and exceeded my expectations. more

Painless. I had to have an old furnace removed and a new one installed. Already feeling stressed about this, it was a relief to work with Jason, Steve and Brian. They were very respectful, professional and it became a much less stressful experience. more

Your service man was on timew, efficient and explained the process. I felt very comfortable leaving him work independently in my home so I could get to work... A real rare plus! more

Great- very helpful and friendly technician more

We are pleased with the work and our serviceman was very personable, neat and efficient. more

Plumber was very professional in all he did. more

They were very professional. They were not pushy and seemed to operate with high business standards. They answered all of our questions. more

Workers were all very friendly and polite. They answered all of our questions and cleaned up any mess they made. more

Very good. I will use you again. Damen Lobinsky was courteous and efficient. And, very important to us, he was here exactly at the time he said he would be. more

Overall the install was pretty good, all personnell were friendly and easy to work with. more