JavaScript is not enabled.
Middletown Pet Salon and Boarding - 6 Reviews - 13005 Middletown Ind Blvd Suite C, Louisville, KY - Pet Sitting Reviews - Phone (502) 253-0804
top 10

Middletown Pet Salon and Boarding

Claim
marker
13005 Middletown Ind Blvd Suite C
Louisville, KY 40223
marker
(502) 253-0804
Incorrect info? Correct your listing

Main categories:

Pet Sitting

Reviews

( 3 )
( 2 )
( 0 )
( 0 )
( 1 )

Best

The level of service atMiddletown Pet Salon and Boarding is fantastic. Having been a customer for many years, I am consistently impressed by the professionalism of every staff mem...

Worst

I first tried this business last month (after my long-time groomer retired) to groom my miniature schnauzer and my standard schnauzer. The haircut was not done correctly. There wa...

Not again! 6/15/2015

I first tried this business last month (after my long-time groomer retired) to groom my miniature schnauzer and my standard schnauzer. The haircut was not done correctly. There was a large tuft of hair left behind one ear, very irregular cutting on the furnishings, very choppy. The ears were not cleaned out. I called and she said she had cut the hair in the ears instead of pulling. Even that was not done well! There were long pieces of hair sticking out of and around the ears. She offered for me to bring them in to fix the problems, but I declined, as that was too much time out of my schedule. I had made a second appointment for today, so I decided to keep it to give her a second chance. The info I found online pertaining to this business said it opened at 7:00, so I called and left a message today asking what time the appointment was. When I didn't hear back in a reasonable time, I called once more and left a message. At around 8:15 I received a nasty call from her telling me that she lost out on two hours of sleep because of my 2 calls; that she did not open at 7:00 and she was sleeping at her place of business with two not very well behaved dogs that were boarding overnight. She also stated that other people had called numerous times this morning. How is it that the owner of a business calls a customer who had called her place of business, and fusses at her for that? Can she not turn off the ringer if she is sleeping? She says she needs to answer the phone if her mother calls. Does she not have a personal cell phone for her mother to call? Does she not realize that customers call your business and that customers are what make your business? Needless to say, I canceled for today and will be looking for another groomer. I would not recommend to anyone!!! more

excellent service 9/3/2012

We just wanted to say thank you Middletown Pet Salon and Boarding for going above and beyond our expectations. No one else would have even thought about doing what you did! We will definitely recommend you to everyone we know. Thank you again for such great service! more

very professional 9/3/2012

The level of service atMiddletown Pet Salon and Boarding is fantastic. Having been a customer for many years, I am consistently impressed by the professionalism of every staff member I have come in contact with. Thank you! more

Middletown Pet Salon and Boarding 9/3/2012

Middletown Pet Salon and Boarding has provided excellent pet service for us. I appreciate their willingness to adapt as our needs change. I have not experienced this type of service customization from past companies and I look forward to a long working relationship. more

well done 9/3/2012

We just wanted to thank you again for the work you did. I highly recommend Middletown Pet Salon and Boarding pet services! more

Middletown Pet Salon and Boarding 9/3/2012

Just wanted to let you know that I was extremely happy with the work that was done. I will highly recommend your company's Middletown Pet Salon and Boarding services! more
< Previous 1 Next >
FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018

Additional information

  • Hours:

    Mon - Fri 7:00 am - 6:00 pm Sat 9:00 am - 4:00 pm
badge