Used them for service and door replacement over the years, but not happy with last experience. When I had door installed last year I asked the installer what needed to be done to maintain the door and hardware. Did as instructed, but door and hardware became progressively noisier and balky.
Called for service before first year was up and service guy said that I was given wrong information on maintaining door and hardware and I would have to pay for a service call for him to lubricate the areas I had asked about when the door was installed. He also used product the installer recommended against.
Besides having to determine who was right (my money is on the service guy), I was charged even after the service guy called the office. Will certainly use another company next time I need service or repair.
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