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Mercedes-Benz Of Morristown - 0 Reviews - 34 Ridgedale Ave, Morristown, NJ - Mercedes Benz Dealers Reviews - Phone (973) 267-9200

Mercedes-Benz Of Morristown

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34 Ridgedale Ave
Morristown, NJ 07960
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(973) 267-9200
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Mercedes-Benz Of Morristown - Morristown, NJ

Reviews

Editorial review from Citysearch 4/10/2014

Fast, courteous service in all respects from car service to loaner transaction. more

Editorial review from Citysearch 4/9/2014

Herman Diaz makes the ownership of a Mercedes effortless. As long as Herman keeps running the service department, I'll keep buying cars. more

Editorial review from Citysearch 4/8/2014

Came in for a minor service (warranty) item w/o an appointment. Great turnaround and service. more

Editorial review from Citysearch 4/7/2014

I dropped my car off and was on my way in minutes. When repair was completed, they dropped the car of at my home. As always, everything was perfect! more

Editorial review from Citysearch 4/6/2014

Willie Caldwell is a super person and a great service manager! I am glad he takes care of my car. Actually, I don't know what I'd do without him!!! more

Editorial review from Citysearch 4/3/2014

Experience was good. It took a little longer than I hoped for, but overall a good experience. Max is very good to work with.\r more

Editorial review from Citysearch 4/1/2014

Herman Diaz and staff have always been professional, experienced and kind In our dealings with MCB of Morristown....\r We have been long time customers of MCB and one reason is because of the exceptional service by Mr. Diaz and staff...we currently own 3 MCB and have been pleased with our cars. We have been customers for forty years...first with Cummings in Elizabeth NJ and then Morristown when Cummings was bought by Morristown. We knew Mr. Diaz at Cummings as well as Morristown.\r We are pleased to give this review which is well deserved by Mr. Diaz. more

Editorial review from Citysearch 3/27/2014

Received exceptional personalized service on my GL from Willie who directed service team to perform major service that exceeded our expectations. I will always return for Willie's personalized expertise and professionalism. more

Editorial review from Citysearch 2/25/2014

Excellent service from the moment I arrived - inc. the fellows in the drive up service, the man who arranged the loaner and Ed who took all the info. Everyone was helpful even tho it was a very busy morning more

Editorial review from Citysearch 2/23/2014

The service at the Morristown Mecedes is exceptional. They are efficient and competent. Willie is the best client relationship managers, willie always make me feel welcome and he has a positive can do attitude which lighten up the situation when my car needed service. Thanks! You guys are on the right track, I will be a returning customer for sure even though there are other options to choose from. more

Editorial review from Citysearch 2/18/2014

I am always so pleased with my experience at Morristown MB. Everyone is soooo nice and helpful. I love the loaner car and that they return my car washed!!! more

Editorial review from Citysearch 2/17/2014

From start to finish an exceptional experience.\r Ziad extended himself for us.\r Great Dealership more

Editorial review from Citysearch 2/10/2014

I needed urgent service on my '07 S550. \r So when I called the scheduling department, I was ready for the run-around. Very tricky...they gave me an immediate appointment, at a time that fit my schedule. On top of that, the scheduling person was pleasant and professional. \r \r Of course, I was suspicious. \r \r Then, when I brought the car in, Ed Salwan, my service advisor, was also pleasant and professional. \r \r Now I was really suspicious.\r \r Then these guys pulled a real fast one: The loaner car team got me a nice (new) car...right away...no waiting. C'mon. I wasn't born yesterday. \r \r To top it all off, the service was performed at a high quality level, promptly, and at a fair price.\r \r Somebody should report these guys! more

Editorial review from Citysearch 2/9/2014

Run-flat tire was not holding pressure. Julio was able to address the issue, and had the tire replaced due to a nail imbedded in the tire. As usual, excellent service...... more

Editorial review from Citysearch 2/5/2014

Mr Caldwell was professional and helpful. On the negative side the loaner was not ready in spite of calling. It took a long time to get us into the loaner. more

Editorial review from Citysearch 2/4/2014

Alex has been consistently terrific since day 1 and really is the reason I bought my new car at MBM. more

Editorial review from Citysearch 2/2/2014

Unfortunately for the customer, in my estimation, Mercedes-Benz takes too long to get back to the customer with a plan of action in terms of service. I understand sometimes parts are not kept in stock; however, faster response time to the customer and the next appropriate action to be taken will eliminate the need to keep the customer waiting so long for an answer. It is fine if an order needs to be placed with Germany but there has to be a way to let the customer know this in a more timely fashion. more

Editorial review from Citysearch 1/30/2014

Will is our salesperson who is always a pleasure to deal with. more

Editorial review from Citysearch 1/29/2014

Pleasant experience, as usual. more

Editorial review from Citysearch 1/28/2014

I knew what I wanted for the car, requested it and taken care of quickly and very satisfied. more
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