McCalla Raymer, LLC

If you are in search of a bad closing, look no further. McCalla Raymer (aka Prommis Solutions) is has it all: bad service, bad attitudes, unprofessional employees and 5-hour closings. I?ll try to make this brief, because I could easily go on and on. more

I was under contract last month with a house and after terrible findings during the inspection, we withdrew our offer and filled out the necessary paperwork to receive the earnest money back on April 6, 2012 Today (May 1, 2012), we have still not received the money. We are under contract for another home and unfortunately MC is the attorney for this property as well. I am refusing to write a new earnest money check to them until I get the other one back (they won't transfer it from one property to another). After leaving 5 or 6 messages and no one returning phone calls, we finally just called down the list of numbers until someone actually answered. We've been told ""we're writing a check now, but don't come pick it up until we call you"" twice in the last 3 days, and have never received a call back from them. This company is nothing but bad news and I hope reading this review will save someone from having to deal with them. I see now that I'm certainly not the only one whose had major problems with them. more

A few days after McCalla Raymer was assigned (ultimately by FNMA) as my closing/settlement agent, I learned of their extremely poor reputation. I hoped I would not have the typical experience because it was almost too late to make a change. WRONG!!! Home Owners Association dues were incorrectly calculated (which I noted before and during closing) on closing/settlement statement. Attempts to resolved the issue resulted in rude responses from closing agent. Closing was on 7/11/2011 but I am still (8/18/2011) unable to determine what happened to the funds. I am frustrated by not knowing how to get redress. Robert Becker Flowery Branch GA more

I normally give someone the benefit of a doubt on first mistakes which happens to be with mine by this firm. However, after seeing the so many bad ratings, I decided to add one more because it obviously is not affecting them to make a change. No response to phone calls or emails after we assigned this firm with REO. Error on property address and bad customer service. I wonder why they are still doing lots of diservice to the community. more

Every time I'm forced to use McCalla Raymer for REO sales Closings. I have to follow up with them repeatedly to make sure that they've done thier job. Unfortunately, some of the time they do enough to say they did something, but never enough to actually get the job done. The rest of the time, they probably haven't done anything. No one whose ever dealt with them, would ever use them for a Real Estate Closing unless they were forced to. I hope someone from Freddie or Fannie reads this. more

We have been in modification with this firm for over 1 1/2 years. They have lost or misplaced our documents over and over again. Then we have to fax the same documents again and again. When we call in to find what our status is they would simply say ""You?re in review"". We found out later that they did not ever work on or case and it just sat in their office on the bottom of the pile. They are also referred to as ""Prommis Solutions"". They have not been truthful in dealing with us and deceptive. It is obvious that they did not have their interest in our case. I also see the same kind of reviews from others and I can identify with them. They just do not care. In our case ""Litton Loan Servicing"" has hired ""McCalla, Raymer, LLC"" Located in Roswell, GA to act in their behalf assisting with mortgage modifications. We always quickly provided any and all documents that they required. However our efforts did not matter we are still waiting for over 1 1/2 years. more

They can't do anything right, and it's pretty evident that they just don't care. They don't respond to inquiries. They screw up paperwork. They don't read paperwork. Pretty much anything that involved this lawfirm was messed up. I agree with others here. Pay to use another attourney if that's what it takes. Pros: ZERO Cons: Everything more

A bunch of Unprofessional cattle market attorneys, that have no concern about the customer on either side of the transaction, money grabbing RUDE people. THE BOTTOM OF THE BARREL for any real estate transaction, One thing is over the years they have maintained the worst reputation in GA, I will actually PAY to close elsewhere, if you want to waste hours of your day waiting for $6 per hour employees to treat you with No respect then go ahead and give them a try. If I can divert one client then I have saved some pain, wild horses could not drag me through their doors. keep up the poor work and hopefully you will be the next casualty in the real estate bust. Oh and I doubt if any of your so called attorneys give a Sh@#$, but your rating is as low as it gets. Pros: NONE AVOID at all costs Cons: they exist more

Perfectly smooth closing. more

Please beg your real estate agent not to use this law firm. I've been forced to use this firm (and it's partner Prommis Solutions) numerous times for real estate closings. It holds a large part of the market captive in relation to REO/bank owned properties, Fannie Mae properties, foreclosures, etc. You really don't have a choice when buying these types of properties and, from their customer service, this law firm knows you don't have a choice. If you can get a response it is overwhelmingly rude. I have routinely been kept waiting anywhere from 30 mins to an hour in their lobby for a closing and none of my closings have funded on time. Their fees are exorbitant. And I'm currently waiting on checks from a purchase that closed 6 days ago. Cons: Many more

Do not use this firm to close on a property! They will not get the proper documents to your lender on time and they WILL delay your closing! Terrible firm!!! DO NOT USE! Cons: Firm cannot get the job done on time! more

had a horrific experience with this firm. Did not provide HUD statement or closing costs until a couple hours before closing. After signing the paperwork, the atty said she would be right back to complete the transaction, however, she left us in a conference room for an hour and NEVER came back. It is a secure building, we tried to leave but the alarms sounded when we tried to open the door (wouldn't unlock). We called and had several people in the firm trying to ""track her down""- no one could find her or get through by phone. I have a feeling she left for lunch break and forgot us. We finally had someone let us out, and we went to the front and left our phone # before leaving, but never a return call. I'm not sure our loan even closed. This is a very unprofessional group. The auction/ foreclosure sales will lead you to believe you have to use them but you do have a choice. Please go anywhere else Cons: no info before closing, false imprisonment more

I totally agree with the previous reviewer - this company has no interest in customer service. No one answers phone calls. Although I have gotten one person to answer emails, she did not have the answers I needed. As I write this I am less than four hours away from closing and they have not contacted me with pertinent info. I still have not received my HUD so I have no idea what funds I need to produce. In addition, I have been left to my own devices to even find out where their office is. This is the seventh house I've bought and McCalla Raymer, LLC is definitely providing me with the absolute worse closing experience I ever had. Cons: service, location more

This attorneys office has the worst customer service of any office I've ever work with!! No one returns phone calls or emails. I left four messages over a two day period trying to find out the status of my closing and STILL no call back. When I call the front desk to find out if they could patch me to a pre closer she said ""she's too busy to talk to you!"" I WOULD NEVER CLOSE ON A HOME HERE!!!! Cons: Everything more