LightyearMusic.com

I have been doing bussiness with them for 17yrs. Buying everything from karaoke cds and Cavs units to speakers and amps and Mikes ect. They have always given great deals and support. If there was a problem, they went out of their way to satisfy me the customer. They have also been burnt on several occassions extending credit. The economy is bad enough and jobs are few, my mixer broke on me, and I couldn't do the two karaoke gigs i had. even with the problems they have with the economy. I was still able to get the mixer I needed on credit to the gigs. Thats just one of many times they have Help me when they didn't have to. I say again GREAT SUPPORT & CUSTOMER SERVICE!!!!!! more

I have been doing bussiness with them for 17yrs. Buying everything from karaoke cds and Cavs units to speakers and amps and Mikes ect. They have always given great deals and support. If there was a problem, they went out of their way to satisfy me the customer. They have also been burnt on several occassions extending credit. The economy is bad enough and jobs are few, my mixer broke on me, and I couldn't do the two karaoke gigs i had. even with the problems they have with the economy. I was still able to get the mixer I needed on credit to the gigs. Thats just one of many times they have Help me when they didn't have to. I say again GREAT SUPPORT & CUSTOMER SERVICE!!!!!! more

Thank you Chuck and Connie (Lightyear Music) AMAZING service, and timely delivery! Ordered a new karaoke system from Lightyear music on 4/19/11 and received it on 4/22/11. The service was prompt. Everybody that has seen the system really likes it, and the 3600 watt speakers sound great!! They didn't ship the same day but they took pains in boxing it up and picking a good freight carrier to ship it to my door, they even helped out on the shipping cost. The package weight was over 100 lbs. and everything arrived in great condition. Chuck you have a great on line service for karaoke systems and music. I would recommend lightyearmusic to anyone looking for this kind of service. Happy customer!!!!! more

Thank you Chuck and Connie (Lightyear Music) AMAZING service, and timely delivery! Ordered a new karaoke system from Lightyear music on 4/19/11 and received it on 4/22/11. The service was prompt. Everybody that has seen the system really likes it, and the 3600 watt speakers sound great!! They didn't ship the same day but they took pains in boxing it up and picking a good freight carrier to ship it to my door, they even helped out on the shipping cost. The package weight was over 100 lbs. and everything arrived in great condition. Chuck you have a great on line service for karaoke systems and music. I would recommend lightyearmusic to anyone looking for this kind of service. Happy customer!!!!! more

Light Year Music in Parma, Ohio (website: www.lightyearmusic dot com, phone # 800-557-7464 or 216-929-1022) is the WORST company I ever dealt with. I purchased a Karaoke system from them on eBay on July 3rd, 2010 and fully paid for it on the same day. Today is February 2nd, 2011 and I'm still waiting to receive my speakers. I keep calling Light Year Music every week and all I get is promises and blames on the supplier (Starin) which is located somewhere in California. One time I even called Starin myself but they wouldn't talk to me stating they have to deal directly with Light Year Music but confirmed that they do have the kind of speakers I ordered in stock. When calling lighyearmusic, I mostly dealt with a sales rep Isaac Pastrana. He seems to be a nice guy, however very often he wouldn't return my calls, so I stopped trusting him and got sick of his promises. Amazing, but Isaac's boss Connie as well as the owner of Light Year Music Chuck were all familiar with my problem, however no one wanted to do anything and this is NOT the way to treat customers. Therefore, I wanted to warn you not to deal with lightyearmusic. They offer the worst customer service I ever experienced in my life. I'm about to file a complaint with BBB and their regulating agency. As the number of complaints grows, these people will hopefully realize that they shouldn't lie to their customers. more

My experiences with Light Year have been mostly with Brian and he has always been very helpful. I would strongly recommend them to anyone. more

My experiences with Light Year have been mostly with Brian and he has always been very helpful. I would strongly recommend them to anyone. more