I had an awful experience with Le Salon and Ashraf whose behavior was horrible. She left me for another customer in the middle of my service and didn't complete what she had started, because her schedule would have been thrown off course. She was already running late and just walked away. She was the only staff (she is the owner) in the salon at the time, so no wonder.
She then went into my wallet without my knowledge, when I went into the restroom, took one of my credit cards and swiped it, obviously anticipating that there could be a problem, due to her negligence and incomplete action.
I should have called the police, due to her going through my personal effects and taking a card I never authorized her to swipe. I considered to press charges against her, but due to my own very busy schedule, didn't have time to go through such a course of action, (though out of principle, should have).
I also should not have had to pay for what she did not do, or didn't complete, but I never had any words with her about that. Her actions were completely unprovoked by anything I said or did. I was truly in shock, trying also to mentally process what was going on, also with an important appointment to head to right after. What happened in the salon made me over an hour late to my appointment, when I had to first go home to finish what was supposed to be done there.
I believe that another client who posted on Citysearch, who said that Ashraf ran up a room service bill and left her to pay for it, must be fully accurate in her account, because I feel what happened to me is quite similar. Ashraf also was tugging on my hair and ripping it out, rushing and hurting me... (which they too claimed to be a part of their experience). What happened to me obviously, was not an isolated incident, and the fact she was fighting on the phone with another customer (as they report in their review), seems further proof of yet more client problems.
By the way, I colored my hair, and Le Salon, refused to tell me what type of product they used. I had to see a dermatologist after this time and needed to know the ingredients. Customers have a lawful right to know about the product a salon has used on them, but that didn't seem to be of any concern to Ashraf. She refused to give me the information.
I have a feeling that it is more than possible that a lot of friends have posted great reviews for Ashraf. I also think, however, it's impossible to know when Ashraf will snap and turn on you even if she knows you. I think
she has some highly serious behavioral problems. I had seen her working before with other customers in the past, and as long as she is in control of herself
things seemed fine. Since she already knew me, one would think to be treated even better, but in her case,
the opposite ensued. She actually does not have a lot of patience, and in a circumstance, I think, where there are less or no people around that know her, and won't witness her awful behavior, she allows the shrew in her to be completely unleashed. Being subjected to this was unexpected, confusing, harmful and frightening.
Additionally, just look at Ashraf's hair if you step in the salon, and see the condition it is in. It appears she can't or doesn't even try to professionally help herself.