I couldn't agree more with famouslinnet's review below. In fact, after I told of my recent experience, the friend who introduced me to the place exclaimed she knew exactly what I was talking about because HER most recent visit was equally horrible. Weeks ago, a friend and I ordered simple brunch food, and after 30 minutes of waiting asked if our order had been forgotten. We were assured not. So, there was no excuse for waiting another 30 minutes after which the waitress said absently that the kitchen was just busy. Well, we waited another 30 mins (now 1.5 hours) and we had only received our drinks! Meanwhile, other groups arrived, ate, and left. We asked the waitress where our order was, and she asked ""what did you order?"". At that point, we knew there was no way our order ever went to the kitchen and they hadn't even started making it. We decided to pay for our drinks and leave, extremely fed up. Doing what anyone should do, we alerted the hostess and explained our disappointment. The response? She said that we were the only table that had been waiting and the kitchen was very small. She could have easily just apologized but instead gave excuses. Did the rudeness stop there? NO. It went on to the owner who was equally rude and said very loudly as we were paying for our drinks (which any good establishment wouldn't even make us pay for the poor service!), ""I wanna get them outta here"" (as if we were the reason for their failures). Again, he made the same excuses and blamed a small kitchen. Sorry, but if the kitchen is too small for the business, that is NOT our problem. In addition, he blamed us for being the only table with this problem. On our way out, we could hear him mutter, ""It's a mess in here"". No kidding. NOT ONCE did any one of them offer a simple apology. Save your time and money and go elsewhere across the street. That's what we did. Lovely service and waiters are there that deserve your business.
Pros: Charming atmosphere, but no way to make up for bad service
Cons: Long wait, and incredibly Rude from waiter to owner
more