La Victoria Bakery

My company would always order cakes from this bakery. The cakes are beautiful and taste good- unfortunately the staff lacks customer service. Once when I went to pick up the cake I was told they didn't have it. I nearly had a heart attack- the girl in the front was so non-chalant about it. Then the guy in the back come out with my company's cake. Another time I was trying to order a cake on the pohone and the lady on the other end was EXTREMELY RUDE. Personally I would rather buy a cake somewhere else and avoid the whole bad customer service part of this place. It's like they don't even care... their bread is overy priced for being a ""Panaderia"". I think these folks got their name out and now they think they can treat people how ever they see fit becasue hey, people will by anyway, or atleast that is the attitude they give their customers. Wnat a great cake? Want to be sure it's done on time? Want good Customer Service? Well you sont get it here. SKIP THIS PLACE! more

I ordered my birthday cake 1 1/2 weeks in advance I was told a credit card was required to place my order. Cons: They are unprofessional more

I ordered a weddig cake for our 50th wedding anniversary, the cake looked fine except the live yellow roses were turning brown when my daughter picked it up, 5 guests pointed out that we should complain about cake having old and dying roses. If I had picked up cake I would have not paid for it or taken it with dying roses. My daughter did not know what to do and hoped I would not notice. The site for party was decorated with dozens of live yellow roses, outside on 12 tables in vases, they were still beautiful 3 days later. Old roses that were dying was used on cake, I was shocked. The the different parts of cake were suppose to be one layer of chocolate and one layer of white. I have the picture Rosie drew showing that in front of me as I write. Chocolate cake was fine, white cake was very dry. bottom of cake was solid white, middle of cake was solid chocolate and top was white. About one half of cake was left that i threw away on spot I was so disappointed with it. I called a few days after the party which was on October 17th and told who every answered the phone how I felt and to please pass it on to Rosie. I have heard nothing since. Cake was 350.00 dollars. I could not understand her name after asking 3 times but she said everyone was to busy at time to talk on phone. Pros: dying roses on cake Cons: white cake very dry more

Rosie pulled together a beautiful wedding cake for us on very, very short notice. It was elegantly decorated, tasty, and not overly delicate. It traveled very well to the wedding destination (7 hour drive!). I would highly recommend her to anyone looking for a classy, budget friendly cake! Pros: Affordable, beautiful cakes more

I hate cake but by far, this is the only one I have been able to eat, and eat, and eat. Any opportunity I have where I can order a cake for a company event, I call Rosie at La Victoria. Any pictures she post just do not do justice to her elegant creations. I was so excited to have Rosie do both the wedding and groom's cake for us and still use her services after 15 years. We have both aged well . . . Pros: To many to speak of Cons: location - wish you were closer to I-45 more